By: Kathleen D.
Reliance Home Comfort
Excellent work!! I have utilized Reliance Home Comfort’s services for their air conditioning and plumbing services. I was fortunate to have had the pleasure of working with one of the owners, Derick Valentine. As a woman, I often find it more difficult to find someone loyal and trusting in the contracting industry. I found Derick to be extremely knowledgeable, honest, and reliable. He went over and above to ensure my needs were aligned with my budget. It would have been easy to sell me a new A/C unit, but they did not take advantage of my lack of knowledge. Because of this I have referred them to friends, family, and co-workers who have also been extremely satisfied with the work they have done. As an educator myself, learning that both owners are HVAC instructors at a local community college helped reassure me about their background and knowledge. Reliance Home Comfort’s promise to always provide value and outstanding service, as well as honesty and integrity in every transaction is spot on! I look forward to all future business and community interactions with the company.
By: gaddishtgac
Gaddis Heating & Air Conditioning, Inc.
I have known Kenny for three years. We first met at a networking group and I got to know him week by week at our meetings. Kenny is honest, sincere, hard working, extremely knowledgeable and VERY reasonably priced. He has serviced our systems three times in the last three years - always promptly, efficiently and reasonably. This January provided our largest challenge, a total replacement of our heating and cooling system. Kenny could have repaired the old system but there was no guarantee how long it would last. In less than 24 hours after our call, Kenny had us up and running with a new system. Kenny quoted prices and we did not hesitate because of his honesty. We are now warmer than ever and will be cool over the summer! I recommend Kenny without hesitation and I would never call anyone else to work on our HVAC. Thanks again, Kenny, for yet another crisis averted and a job well done!!! Sad part is we don't know when we will see him again.BY
By: tmoore658
Service Mechanical Company
I was very impressed with their quick response and quality of service. It matched the great customer service that your office staff has. I will definitely be using you again if I'm ever in a bind! Thanks for keeping my family warm.
Tips & Advices
You can keep your air conditioner running efficiently with some preventative care measures. Shut off the power to your AC before cleaning it or performing any of these tasks:  clean your filter at least twice a year; remove leaves and twigs from cages; clean the fins with a garden hose or special spray, then use a butter knife to straighten any that are crooked; keep your yard clean so the fins won't get blocked; cover the unit up for winter; and make sure it's level or you run the risk of damaging the inner workings of the unit.
To clean your air conditioner drain, first shut off the power to your unit at both the thermostat and the breaker. Then remove the drain pan. If the pan is full of water, soak up the liquid with a few towels or rags or use a wet vacuum. You can use a solution of water and distilled vinegar, or substitute peroxide for the vinegar, to clean out the drain pipe. Let the pipe sit for a while in the solution and then put all the parts back in place. Once you start using your air conditioner on a regular basis, check it periodically to ensure condensation isn't building up.
If you happen to live in a hot and humid area of the country, drainage problems can occur with your unit since moisture can trap itself inside the system. Routine maintenance can cut down on drainage issues by cleaning out any mold or algae from blocking the drain. If you notice moldy smells whenever you turn the thermostat down, check on your system.
If you notice your system is acting inconsistently, the sensor is most likely out of place. Turn off the unit and reach behind its control panel while carefully bending the sensor back into place near the evaporative coil.
Find out where the noises are coming from. A banging or clanking sound could be due to a loose part. If you hear a hissing sound, it's most likely because of a refrigerant leak and you should contact an HVAC technician as soon as possible.

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