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By: hammond_mom
Inner Parish Security Corporation
I recently signed up with IPSC for residential monitoring. I had an issue with the equipment, and I considered using my 3 day cancellation option and cancelling my contract. One of the company executives personally contacted me to work out the issue. We were able to quickly and satisfactorily resolve the problem. I've been very pleased with the solution.All businesses will have complaints at some point. For me, it is not that they have no problems, it is how they handle those complaints. Are they respectful? Are they willing to listen to me? Will they work out a solution that satisfies me? I've had some businesses get snarky with me when I have a complaint. If someone is disrespectful to me, they've lost my business. IPSC handled my complaint wonderfully. They were respectful, helpful and efficient. I really felt like my business and my safety mattered to them. I felt like they understood my complaint and agreed with my concerns. For me, I think I'm going to stick with IPSC as my security company for as long as I can.
By: Scott B.
Inner Parish Security Corporation
I am very pleased with the level of service I am receiving thus far from ipsc. I was with ADT and paying over $50 monthly with my rate increasing yearly. Ipsc was able to use my equipment and monitor my system for $36. I even was able to do more with my system like controlling it on my cell phone. When I had concerns about being able to afford upgrades to my system because I am on a fixed income, they worked with me and made the upgrade process painless and affordable.
By: Jesse H.
Inner Parish Security Corporation
It's obvious that they're number one goal is to satisfy the customer and give them peace of mind they really care more than most companies I've dealt with in the past . I depend on them and their service to let me know if my children are home on time if they're safe at home even if they walk out the back door I know and that is peace of mind

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