I agree with all of the terrible reviews they have received. Not returning phone calls, not fixing repairs, and terrible customer service after they received my payment of $35,000 in cash! It has been over a year, and I to have taken legal action. How can you accept some ones money, and when the check clears you act as if they never stepped foot in your office. WORST EXPERIENCE EVER purchasing my first home. They are dishonest, and if you dont know any better they will get you too! The first and only time they sent someone to do repairs he tried to half a** work, and thats why my repairs are still not done.
would like to take an opportunity to express my and my wife’s deep gratitude to you and your office at Lane Thomas. We could not be happier in our home. This was actually the first home my wife and I purchased together after getting married, and thanks to you the experience was wonderful! We had been to quite a few other places between Hammond and Baton Rouge and I can tell you none of them came close to your level of customer service and professionalism. You gave us all the information we wanted while making us feel none of the pressure, which is a feat those other places couldn’t seem to touch. From the first day of browsing the lot till the day we signed the papers we just felt taken care of. We had such a good experience that I recommended you to my cousin, and he and his wife purchased their new home from your office as well. Again thanks for everything. Our experience with ya’ll was smooth as silk, and a special thanks to you Mr. Melvin for all your help and well wishes. All the very best to you and yours, Matthew & Holly Streeter
Very Horrible. My Fiancé and I went there and was looking around at different ones, this Salesman, MELVIN RUSHING, said he would love to help us out, putting God and his Christian beliefs in it and making me happy with everything going on. We fount a trailer we loved and then provided all our personal information to get a first buyer loan. We got all the information that was "Covered", as of, the sewer and well, and then later on we got Approved for the loan. We was so happy. Now, we are fixing to sign papers on our First Home together, and ask how much the check was going to be for the Sewer and well, and was ripped off and Melvin, was going to charge is way more then what he told us in the beginning. Melvin Rushing, also did this recent to my cousin and her fiancé. This man, Melvin Rushing, is ripping people off, especially young people and couples. WATCH OUT! It is very sad how a man can put God into all of this and then use it against him. Defiantly Highly Do NOT recommend Melvin Rushing or Lane Thomas Housing!!!!
Thank God my bank wasn't able to contact them for verification. Nobody answered the three phone calls they made. Their salesman, Johnny, was very unprofessional from the beginning but I really wanted the unit so I let it go. Then he told me he was emailing me the paperwork my bank needed on Friday but didn't claiming that their scanner was down and being repaired. Promised to send it first thing Monday morning. I was in town Monday so I dropped by the office to pick it up in person. Nothing was ready, he didn't even remember the particulars of the deal we made and tried to renegotiate them. After everthing was agreed upon, he handed me a purchase agreement that said they didn't place the pad or do hookups even though verbally he told me they did and he crossed out the line item that said they didn't include the steps. Not even a set of wooden steps? Really? But I was anxious to get it, I'd been looking a long time for something I really liked and went along with it. But as I said, when the bank called no one answered the phone. I called him on his cell and he said to give bank his cell number and call him and then he would know to answer the phone. My loan officer said that was real sketchy and maybe I should rethink it. At that point I started asking around and heard nothing good. One man even said they brought the wrong unit and wouldn't do anything about it. Then I came across this site and immediately called my loan officer and cancelled the transaction. I will never do business there again and will tell everyone I know not to do it either.