Honda Locations & Hours Near Hagerstown, MD - YP.com
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08/16/2017
By: Danny C.
Baltimore Mack Trucks Inc - Hagerstown Division
I would never ever ever recommend anybody to go to Baltimore Mac and have a vehicle serviced or try to have a vehicle looked at for anything minor or major and definitely definitely do not deal with Nick Alexander and service he is the biggest jerk in clown in the garage
06/09/2017
By: Jeremy K.
Keplinger's Automotive Center
Professional. Clean. Honest. Highly recommend. Decent, hardworking family business. Don't make the mistake and go anywhere else.
04/20/2017
By: Teresa P.
Midas Auto Service Experts
I usually go to Midas for my oil changes; however, a dash light came on and I wanted to get a diagnostic test run so I could give the results to my warranty company to see if whatever the findings were covered. Chris told me how much it would cost and how long it would take, I had an event that I had to go to and once my ride came Chris checked to see if he had a phone number to reach me. Around noon I get a call saying that my car was ready; however, the price changed from $40.00 to $282.00. No one called to say the diagnostic test revealed this problem, do you want us to fix, they worked on my car without my permission and violated my trust and then Barb the manager tried to justify after the fact. You cannot take it upon yourself and work on someone's vehicle that's against the law and then out of the blue my car starts leaking oil and jerking, and now my car's skid light keeps flashing because there is a problem with my EPC. I took the car back twice and they had the audacity to tell me take it to the dealer. Why when Midas did more harm than good by not following professional protocol. This is not acceptable. I will not return to this establishment and I want further legal action to be taken for my car to be repaired and a refund.
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03/06/2016
By: Martha K.
Accurate Transmissions
fantastic service, honest, fast and honest!! did a thorough job highly recommend and did I say up front and honest
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09/18/2015
By: Courtney M.
Dwaynes Auto Repair
Dwayne does an outstanding job with everything he does. I will take all my vehicles here as long as he is in business. This man is truly wonderful and gives honest and fair prices. Definite place to go if your looking for a cheap, but well done oil change.
02/11/2015
By: Tracy M.
Hagerstown Ford
This dealership is awful to deal with! We purchased what we were told was a 4WD Escape on a Saturday night. Sunday night we discovered that it was NOT at all 4WD. On Monday we returned the vehicle and told finance and used car management why we were returning the vehicle and how our salesman bold-face lied to us and told us it was 4WD. The used car manager talked to us and placed us with a different salesman. We spent several additional hours at the dealership while they tried to locate something comparable on the lot (which they couldn't) and then we were told that they would keep looking for us and one of them would be in contact with us in a few days. After a week of not hearing anything we called a few times but could never get either salesman or manager to answer the phone. We stopped in one evening while in the area and the manager didn't know who we were or why we were wondering if she found anything for us. Then her excuse was that it was the end of the month and they were really busy. After several more days we got on the website and sent a message to a member of senior management. The next day we had phone calls from both used and new car sales. I called the gentleman back who said he would help us going forward (new car). After a few days of phone tag we were finally in touch. He wanted to put us in a new vehicle. He expected us to lease a vehicle for almost $100 more per month than what our payment was on the vehicle we had purchased and returned. Then when I declined he told us the vehicle that I was looking for was very difficult to find and in high demand, blah blah blah and that he'd keep his eyes open for us etc. It was at this point that we decided three weeks of nothing was more than enough of this dealership. I'll never purchase another vehicle there! Their customer service is awful, and they do not care about their customers. If they did, they wouldn't be so worried about their commission, they would be more concerned with having and keeping a happy customer. BUYER BEWARE!
12/14/2014
By: Brandon H.
Crenshaw's Auto Repair
very unfriendly and way overpriced for there service. I recommend going somewhere else even if it cost more
04/15/2014
By: Andy M.
Hagerstown Ford
I purchased a used 2006 F-250 on February 8, 2014. Immediately the vehicle began producing fumes which caused nausea, headaches, dizzyness, and burning of the eyes nose and throat when the heater was used. I was assured, via phone, that the vehicle was safe. Multiple efforts to contact upper management were unsuccessful. Service efforts to deal with the problem were minmal at best. It took six weeks to get someone to go on a ride with me. Even then the "repair" had no effect. Once, given a weeks notice, the vehicle was left for three working days and was not touched until I called at 5pm on the last day and asked that a previous method be tried again. Rarely was I called with a staus update.As of April 15, 2014 the issue is unresolved. It has been a week since someone has contacted me and my call today went unanswered. This is an extremely abreviated version of the issue.Across the board; sales, service, financing, and warranty implementation this dealership has failed. There cannot be a recommendation.
02/01/2014
By: Will S.
Econo German Auto
If I could rate a 0 Star I would but I can not, If you truely care about your car, don t risk this shade tree mechanic... if he sees an oppurtunity to find other work your car needs and billing you for work not done.......you ll be paying Someone else to fix his mistakes..
09/13/2013
By: loree.gordinier.5
Keplinger's Automotive Center
Clean shop. Very knowlegeable and honest!
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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