Pediatrics Of Greenwood
Physicians & Surgeons, Pediatrics
900 Averitt Rd, Greenwood, IN 46143
8:00 am - 5:00 pm
- Mon - Fri
8:00 am - 5:00 pm
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"Get um in, get um out"! If that's what you are looking for, here's the place for you. You won't have to worry about being here for a long period of time because they will spend the least amount of time possible with your child. That means less wait time. Good news, right?! Not in my opinion. This practice is terrible. I wish I would have known 1/4 of the people I know now who have used these people before I had to make a change because my pads office split up. I could tell some bad horror stories, but I will,save the, for their own reviews I have a few of my own, some others are much much worse. I have 4 children. 2 are still young enough to see a pediatrician. We know very little about this area because we are active duty military, we chose this office because its in our network and frankly all reviews seem similar. Little did we know that this office refuses to see your child until you actually have your initial new patient appointment. So you are basically out of luck if your kid gets sick before then which happened to us. Our appointment was 3 months away!!! We had a sickly lil guy as was advised when I initially made the appointment. He was refused an office visit. So, two urgent cares, 1 ER visit and almost a month later, he had a double ear infection and bronchitis. This office never saw him. His first visit was to do paperwork 3 months later. I have never waited more than 5 mins for an appointment, ever. Why? Because they don't spend any amount of time with your child. So, I suppose if time is most important to you than someone who actually spends that extra minute or two to address concerns, then hey to each his own. Friday I made an appointment for my two boys to be seen because they had gotten a pretty nasty sunburn and complained their privates were hurting. A sunburn, ok. Not so bad. Too much sun, not enough sunscreen. I got it. Nurse it and don't do it again. The later was more my concern really. I was worried of an infection or maybe even sun poisoning. Even only being out for 3 hours with several inside breaks and sunscreen applied on sunscreen, that day must have just been a really bad day to be out because everyone was burned I talked to. I didn't feel any less concerned. They called me back shortly after making the appt to tell me there was nothing they could do for sunburns and save my copay, I advised her again that it wasn't JUST the sunburn. She put me in hold, came back and said to come in. So, I struggled for over an hour to get their shirts on. Not an easy task with blistering backs on a 3 yr old. Maybe you don't know, but unfortunately I do because I was one if those awful moms who played outside with their kids that hot day. We ended getting there 20 mins late. Because we were the last appt before lunch, they would not see us. Even though (see above), they only spend 5 mins with their patients anyway. So, we left. The front desk lady locks up for lunch. I call back later to let them know that I'm taking my children's health somewhere else and why. The girl who answered had no idea what I was talking about because she wasn't there I guess, but would let them know and did apologize. But as of today (Monday almost afternoon), I have not gotten a call from the doctor nor anyone involved that day to apologize or anything nor do I expect one. Even after i told them i would write a negative review, they still didn't care. just shows you how much they think people do not read and rely on these real reviews. It's a shame that we even have pediatricians in practice that could care less about children. It's sad. I encourage you that if you are looking for a pediatrician, you do not make a hasty decision and please use someone that comes highly recommended from more than just one or two people. I know my babies deserve more than this office can give as far as care.
I was very disappointed that after my daughter being a patient there for over 4 years, we moved and requested her records. they did not ever call me to tell me there would be a charge for the records, nor did they send me a bill. they immediatley turned it over to a collection company. Shame on you.
I have four kids and have gone here since 2001. They always get you in when you have a sick child. All the Dr.'s are extremely nice & my kids are not afraid to go there. The office staff is friendly. You don't spend a lot of time in the waiting room!
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