We have been going to Mark and the guys for awhile now. We first started going there after my wife (we) got ripped off by a local Honda dealer in Greenville. We have been very pleased, no we have been extremely satisfied with the service that we have received from Mark and the First class H.A.L.T crew.Whenever my wife feels or senses that something is wrong with her van, without hesitation she calls Mark for advice or to set up an appointment for service. I rest assure that she will be treated ferly, with respect, and never get ripped off like she did with..... that Honda dealer in Greenville!About a year ago I bought my son his first car; A 2001 Honda Accord. We took it to Mark after I purchased it. I wish that I had taken it to him first, but after going over the car with a magnifying glass and checking it out, Mark brought us into his office, sat us down, and gave us the very detailed bad news and then he went over step by step of what needed to be fixed first (Most dangerous to our son safety, the car, and others if not fixed soon). Then second, third and so on and so on till he got down to what could be delayed for a later date. He gave us a print out and priced every thing separately.We did not have the money to do it all at once so Mark broke it down into small sections that we could afford.Proud to say today we finished the list and my son's car runs as good and as smooth as it did when it first drove off the assembly line.I will never take our Hondas anywhere else but to Mark and the guys @ First Class H.A.L.T! Love the service, love the atmosphere... love the treatment of being a valued customer and friend, but most of all; I love the fact that my family's cars will be fixed right and correctly the first time.... EVERYTIME!Thank God for such a honest and experience company!
I am a disabled widow, and like many women in my position we are pretty much targets for disreputable businesses to try and make a quick buck. I myself am very leery of these type people, since there are more of them than decent HONEST PEOPLE. I was in a terrible bind with my vehicle, repairs could not have come at a worst time for me. But due to the kindness and understanding of Connie, as well as Roxanne and the owner they went above and beyond just normal service. They really did me a kindness that took me by surprise. I was treated with the utmost respect as well as made to feel right at home with them. True my repair total was not chump change in anyone's mind, but everything is not about money or at least that is my philosophy. I am in no position to purchase a new vehicle and feel blessed to have the one I have. I also am not a mechanic, and yes at the mercy to a degree of tradesmen, but I was kept up to date with everything involving the repairs, they even allowed me to leave my car at the shop, locked up in their garage at no extra charge ie: storage fee. My car is running great, I am pleased, I just hope it lasts til I CAN manage to replace it. So, if you are a person of modest means for what ever reason I have no other choice than to highly recommend Greenville Auto. I will be returning for maintenance and feel I have made 2 new girl friends to boot !! You cannot buy kindness and trust read the reviews, give them a call, it will not cost a dime. Thanks guys for being there when I was pretty much desperate.
Took my vehicle in for brake and tire service. The service guy is very rude and made a smart comment saying my dad who originally did my brakes probably didn't know what he was doing, which is a crock because my dad has been a mechanic for 50 years..but he recently had went out of town and my brake light was coming on so I decided it couldn't wait until he got back, so the way he talked to me was ridiculous and unprofessional. I didn't feel comfortable with the way he was describing tires to me , his tone was like a know it all. He interrupted me every chance he got. I needed my brake work done so I went ahead with it, but decided to get my tires with a family company, browns tire and muffler, because they are patient and honest and have way better prices. Hate I couldn't wait to get brakes done because I would've if I could've.
Here's my story. I was on my way home from a week's vacation, and my 2001 Toyota Landcruiser broke down in Greenville, SC. Naturally, it was on a Saturday night and no garages were open, and in addition the problem was some where in the drive train. So, I needed a "real" mechanic. I called First Class H.A.L.T. at 8a on Sunday morning and Mark answered the phone and discussed the problem with me. I left my car at his shop on Sunday (filled with my all of my luggage and the items taken on vacation), and he repaired it for me, without ever actually meeting me. In summary, the repair work was "first class" and the price was fair. His shop is extremely clean, and he and his employees are very knowledgeable and professional. He saved this weary traveler. My only regret is that he is not located in Atlanta.