1.Sunrise Brighton & Gardens
1306 Pelham Rd
Assisted Living FacilitiesNursing & Convalescent HomesNursing Homes-Intermediate Care FacilityHomes-Institutional & Aged
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We placed my husband's grandmother at this facility about 10 weeks ago. The facility was always clean and never smelled of urine or anything else. (The food has room for improvement, but she didn't eat much so didn't affect us so much.)It was the best decision for her and after 2 weeks there, his grandmother apologized for ever fighting against the move and exclaimed her peace with being there, stating she knew she was well taken care of at Heartland. She passed this last weekend and the staff was simply wonderful. A special shoutout to Kacey (Admissions for handling all our numerous questions), Skyler (SW - ditto on the questions), Chelsea, Julia, Angela and without question the one who was there on her last day, Onjela! Thank you all.
This is absolutely the best place I have worked. Everyone works as a team to make patient care the #1 priority! Even though the building is older than some of the other skilled nursing facilities in the area, the work staff is what makes East stand out against all the competitors. We treat our patients like family and will do everything we can to help them feel at "home".
If I could I would give them minus 10 My mother fell two days later they call ems hospital calls says she will be having surgery at 5am. My mom now cannot walk. Plus they lost so much of her personal belongings. When I asked they said it happens. Talking with other caregivers there they were not happy either.
DONT PUT YOUR LOVE ONES HERE. This is coming from a employees point of view. This is not only a terrible place to live but a terrible place to work. On the living the side, for the assisted living part they are verbally abused constantly by the care givers. They are mean to these people. memory care building they are not only verbally abused but also physically. Smacked and dropped. When they want one to die they stop bringing them to the dining room and strave them to death saying that they arent eating but really its because they dont give them the option. Its a mess in memory care theres no management to see this up there. When the director was told about what was happening WITH PICTURE PROOF still nothing was done. The girl was told not to tell people about it and keep her mouth shut if she wanted to keep her job. They dont change them regular they will let them sit in pee clothes or soiled clothes for hours at a time instead of changinf them
I love these apts. and love to be notified for availability of a one bedroom,asap!
My Great Grandmother was treated horribly there. She had bones broken and bed sores all the time. I've come in to see the staff eating my Grandmother's lunch and not feeding her. There are a few good employees there but 98% of them are useless. We were using the hospice there called "Heartland Hospice", They were no help at all and lied to us several times. They did not provide pain medications when she started the dying process, They were ordered at 3p and didn't arrive until 1:15am the next day..after she died. She died a horrible death there, the only comfort was her family by her side. I feel bad for all of the people who have to live there. The minute you walk in the door life is sucked out of you. Please, Please consider another facility. Don't make the same mistake as us. These people lack compassion