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11/02/2013
By: ynotbloom
Gentle Vet Animal Hospital
Having never had need for a veterinarian before, we were not really sure what to expect when we found Gentle Vets Animal Hospital. Our initial contacts began after several weeks of home diagnosing and treating of our pet had run its course with no improvement. I emailed their office several times, often inquiring about things that (in hindsight probably crossed the line of "looking for free advice"). Each of my questions and inquiries were met with great interest, professional and courteous answers, AND A VERY PERSONABLE TONE! Most importantly - solid information and advice.We decided to start treatment in office and were greeted and met with the same enthusiasm and friendly care from everyone on staff. Ours was a more "unique" type of animal situation (a large goldfish my daughter had raised for years). It appeared that nearly everyone in the office took notice and great interest in its progression.Dr Gray was an exceptionally friendly and caring Vet. At times, it was as if he was treating his own pet. His compassion and interest was well above what we expected, and (dare I say) may have risen to a level equal to or greater than my long term family doc (whom we have a GREAT relationship with). He was very well versed in his trade and well connected with other professionals in the discipline.Dr Gray and his staff explained clearly what our options could be, and we were closely involved with each decision and process. We never felt pressured or led in any particular direction. We felt very well educated and informed with each decision we chose to make, and each decision was met with respect and support.The time finally came when we realized that our pet's condition had progressed to a non-reversible point, and it would be the humane thing to put him down before any suffering took place. Disregarding our friends advise to use the good ole "flush" or "freezer" methods (certainly not humane!), we asked Dr Gray to help us with this final phase. Again, his level of care and understanding was superb. No amount of words in this venue of review could do justice to his professionalism and compassion.If we ever find ourselves in need of a Vet again we will certainly be back. As well, we have highly recommended Dr Gray and Gentle Vets to our friends . . . . And to you as well if you are in the market for a truly caring and professional veterinarian and clinic.(6 stars, if we could).
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07/15/2015
By: Katie G.
Gentle Vet Animal Hospital
I have had a few of my small animals seen here, and they've always received the utmost of care. I switched to this veterinary clinic after my last one told me, "Don't worry about it. It's just a bird." And I have been amazed at how different the personality is here.The entire staff seems to genuinely love and care about all animals. Even when I brought in my snake, the staff gave her the same fondness as they would a dog or cat. I also love the fact that they go over the treatment options and costs thereof before giving you the final treatment plan and bill. There are no surprises. And if you choose not to opt for a more expensive procedure, they're ok with that. It's such a friendly, judgment-free place, I couldn't imagine taking my babies to a different veterinarian.
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09/13/2016
By: Shelly B.
Green Bay Animal Hospital
Both of our dogs have been seen by Dr. Rechsteiner, he is always professional and a complete joy to see. He makes sure that we completely understand the medications, if any are given, makes sure all of our questions and concerns are answered before we walk out the door. And the staff!!!! what an amazing group of people who LOVE their job and the animals they work with! Such a blessing to know that when we walk in the door, my dogs are considered part of their family!!!
01/18/2015
By: Paula D.
Gentle Vet Animal Hospital
I took my chihauhau mix there this last week. When I called I got in the same day. They gave me a couple of routes to go with his treatment. I am SO grateful! They were very good and didn't cost me an arm and a leg. I recommend them highly
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07/29/2015
By: Ryan G.
Green Bay Animal Hospital
We've been bringing our cats and dogs to Dr. Neil for the past 22 years. He even saved one of our cats that we all thought was going to die..and that cat lived another 8 years.I highly recommend him and his clinic. -Ryan
12/23/2014
By: S D.
Oak View Veterinary Hospital
I love my vet, very good people who care about your pet.
Tips & Advices
Most 24-hour clinics do not allow owners to stay with their pets overnight. However, many do have specific visiting hours or will let owners see their pets at any point during the day. In addition, owners can call most clinics at any time for an update on their pet's well being.
  • Important phone numbers, especially those of the the veterinary clinic, the animal hospital or emergency clinic, and the poison control center
  • A book detailing pet first-aid steps
  • Copy of medical records
  • Nylon leash
  • Muzzle (only use if pet is not vomiting and has no difficulty breathing)
  • Absorbent gauze
  • Nonlatex disposable gloves
  • Scissors
  • Tweezers
  • Nail clippers
  • Digital thermometer
  • Sterile saline solution
  • Hydrogen peroxide (to induce vomiting only at the recommendation of a veterinarian
  • Milk of magnesia (to absorb poison only at the recommendation of a veterinarian)
Find a 24-hour animal hospital that provides emergency services within your area. Keep the facility's contact information in a place that's easy to locate, such as the refrigerator, address book, or smartphone. Most veterinary clinics operate on standard business hours and are not equipped to handle emergencies.
Veterinary clinics operate on a smaller scale than animal hospitals. The latter are more likely open 24 hours and provide emergency services. The former generally operate on typical office hours and only perform wellness exams and minor surgeries. Veterinary clinics also do not generally perform laboratory tests on site.
The specifics vary depending on the type of visit. For a wellness exam, bring:
  • Medical records
  • The type or brand of food the pet eats
  • Medication (including flea, tick, and heartworm medication).
If the animal needs medical treatment, the following may be helpful depending on the situation:
  • Fresh stool sample
  • Vomit sample
  • Video of the pet engaging in abnormal behavior
  • Substance the pet may have ingested

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