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01/14/2015
By: John T.
Arrow Auto Inc
I placed an order by phone. I was told pretty curtly that I'd have to be called back after the part was pulled. I got the callback, returned the call, and told the gentleman who answered that I was calling to complete my order. "What do you mean by 'order'?" he asked me. I said, "Uh, I would like to pay for it and have it sent to me." He said, "Well, where do you live?" I told me. He said, "Hang on a second." He came back after a while and took my card number without giving me a total. The two stars are assuming that I get the parts OK. I realize it's a salvage company, but, come on -- don't let people answer the phone who have no idea how to speak to other human beings.
03/21/2012
By: chuckbelanger
Berna's Auto Sales & Service
I needed a front hub bareing replaced on my 4X4 jimmy. I had the part and was just looking to get it installed. other shops wanted me to make a time to bring it in for estamate and then set a time to come back for the repair and wanted $100+ to do it.He did it for $75 on the spot. I was so happy when he said pull it in the shop and as soon as my guy gets back from lunch we can get it done for you. And he did not jack me around. Finale cost= $80. I gave him 4 twentys and said keep the change.If I need any other work I will be going back. Nice people, good work, fair price. A++
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01/25/2017
By: Jesse P.
Auto Service LLC, Downtown
Went to a big chain for my breaks and they quoted me 800, saying all my breaks were bad and that everything needed to be replaced. Then I went here when they called me back for the quote they said I truly only needed my back break pads done with the routers and gave me a great price. I will now take my car here for any problem greatly impressed!
01/25/2017
By: Bob F.
Auto Service LLC, Downtown
Our relationship with this firm goes back 40 years. When my wife worked at James River Paper Corp. she had all company vehicles serviced by these fellas. After she left we continued to have our personal vehicles serviced by the firm. These guys are professional,honest, and competent. No betterplace to go in town.Bob F.
04/18/2017
By: Eugene M.
Williams Auto Body Shop Inc
I need some scratches on my rear bumper fixed. It was completed to perfection within one day. I would definitely use Williams Auto Body again and recommend them to anyone.
06/05/2015
By: Taenne M.
Cash 4 Cars LLC
I understand the scrap business and I'm able to give this business 5 stars because I was treated fairly by them.
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09/07/2015
By: Robert S.
Arrow Auto Inc
So far that I have brought from them its been ok let us all remember its a salvage place.
05/15/2014
By: Melissa L.
Lineville Auto & Truck Service
Always very satisfied. I bring all my vehicles here for service.
Tips & Advices
Depending on the part and its overall quality, a good amount of money can be saved by purchasing aftermarket parts versus OEM parts. But aftermarket parts that are low in price might also be lower in quality and could do more harm than good to your car, or they may need to be replaced more frequently than a more expensive counterpart. This could lead to saving some money in the short term, but spending more than anticipated in the long term.
The type of tires being purchased is the most significant determinant of their price. SUV tires are more costly than average car tires. And high-performance tires are more costly than economy grade tires. On average, standard tires for an average-sized vehicle are around $100 per tire. Standard tires for an SUV are around $150 and pick-up truck tires are about $200 on average. Some dealers offer discounts if purchasing more than one tire.
Car inspections typically take about an hour. However the wait time can be longer depending on how busy the shop is. Call ahead for an appointment to avoid long wait times.
Depending on the manufacturer, certain aftermarket parts can be just as reliable as Original Equipment Manufacturer (OEM) parts. But one item within a vehicle, like oil filters for instance, could have multiple manufacturers and there could be inconsistencies in quality among them.
Costs of replacing a windshield can vary greatly depending on a variety of factors:
  • Vehicle make and model
  • How much of the cost insurance will cover
  • Whether the windshield installers come to your location or you bring the vehicle to them
  • Standard service costs of the windshield installers
Generally, newer and higher-end vehicles cost more to have their windshields replaced because certain manufacturers use modified or proprietary glass types.

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