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03/17/2017
By: Natalia I.
Captured Memories by Kim
Kim had outstanding customer service from the very first point of contact; she was very quick to respond and extremely detailed with all information throughout his experience. She worked around times that worked best for our schedules, even later at night. During our session she truly took her time and was very patient with our baby that couldn't sit still, running all over the place and could hardly get in front of the camera.She wasn't pushy on sales but offered great advice/recommendations as to what we to what we told her we wanted for photos. When I came to pick up the photos, she had all of them displayed so it was the first thing I saw as I walked through the door, she then surprised me by giving us a free extra of a pose we really had a tough time deciding between. Kim really does go above and beyond what anyone would expect of someone in sales and her work is outstanding! It's worth the investment of having some really great photos you'll keep for a lifetime.
09/30/2014
By: Jg V.
Captured Memories by Kim
We now live out of state but my son wanted his senior class portraits at Lambeau field (what boy doesn't right? :-) , while we were visiting. I found Kim's website and made an appointment. She was incredibly accommodating and we went to multiple locations. We have amazing pictures not only at the stadium but at the bay too. She is lovely to work with and even though most of our communication was done from a distance it all worked out smoothly. We love our photos commemorating this big milestone. I hope to do the same for my next son.

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