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06/24/2013
By: amy_in_kentwood
Otten's Custom Roofing
I was so careful in choosing a roofing contractor to replace my roof because it's such an expensive job to have done; I wanted the very best since I didn't want to pay later for mistakes they made. But the problem was, I wanted the very best for the very least amount of money. And that is very, very, very hard to find. But I found that with Otten's Custom Roofing. They did an absolutely beautiful job on my house and shed roofs. Not only that, but they were also meticulous in finding other things that needed attention, and didn't charge me a lot for them either. For example, they found 16 different boards on the roof deck that were rotted out under the previous roof, so they replaced those with new boards, and for a very minimal fee per board. Additionally, and this was a HUGE lifesaver as it would have created mold had they not identified the issue and fixed it, they actually found out the reason why my previous shingles had been flying off all in one spot on my roof. They found out that it was because my bathroom vent was not venting outside through a vent in the roof like it should have been. It was venting into the attic, therefore warping the wood from all that vapor/moisture from hot showers. The warped wood was causing the shingle nails to come out and no longer stay in place. With the nails coming out of the shingles, they were easily blown off in a windstorm, which is exactly what was happening over the past few years; every storm would cause five or ten shingles to fly off into my yard (which I had Otten's fix every time and again, they did a phenomenal job). So they identified that problem, explained it to me in a way I could understand, and fixed it for a very cheap price! Now the bathroom vent properly vents out of the roof and there's a nice new vent on the roof to prove it! And now I don't have the water vapor on my bathroom window anymore! Not only that, Otten's also fixed my gutters, again for a very cheap price tacked onto the total invoice. They basically tiled them ever so slightly in one direction (called repitching) so that the water would flow out properly into the downspout since one side of the gutter was missing a downspout (basically to avoid water just sitting in the gutters if that makes sense). You can't even tell they're tilted unless you really look closely and someone tells you, but now it's great because the water flows in the direction it needs to in order to compensate for one side of the gutter missing a downspout (just another treasure left behind by the previous homeowners). I just love Otten's Roofing. And the roofers themselves are also very professional and nice. And they clean up beautifully when they leave. I would highly recommend Otten's Custom Roofing. I recommended them to my mom, and they even saved her thousands of dollars because she wanted her garage roof replaced because she thought it was too old, and they came out and looked at it, and told her that it's fine; it's actually in really good shape and there are no warped boards underneath that they can see. So they actually saved her money by telling her the truth, that her garage roof didn't really need replacing. How RARE is that in a company! Go with Otten's Custom Roofing and you won't have buyer's remorse like you might if you go with another roofer.
07/31/2012
By: james.peacock.12
Otten's Custom Roofing
Very impressed with Otten's Custom Roofing. Yes, it was that time again for a new roof. There are many to choose from in the Yellow Pages, or you might get TV adds for roofing,windows,siding, and whatever companies. About 5 years ago, a friend had his roof done and the company that did was Otten's Custom Roofing. Otten's was recommend to him by a local realtor. Otten's did a fabulous job on his house and garage. ( complete tear down and install ) I called for an estimate, and Scott Otten came over, took a look around, took some pictures, and within a few days I got a great quote. Thought I might have to wait awhile to get the job done, but shortly got a call and the next day the crew was there. It only took 1 and a half days to complete the job. (complete tear down and install ) The crew did a great job with the roofing and clean up. About a day or 2 after the job, I noticed some staining on some of the shingles, and I called Scott about it. He shortly had a crew member come over to take a look, and all the stained shingles were replaced. This is the roofing company to go for. I highly recommend Otten's Custom Roofing.J Peacock
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11/18/2015
By: Tricia W.
All American Remodeling
We recently used All American Remodeling to shuck and replace our roof. Overall, it was a good experience with quality materials and the crew worked efficiently (they shucked 4 layers of shingles and replaced the roof all in a single day) and it looks great!There were however a few safety issues that arose on occasion with their "shingle slides". They had rested a few shingle slides on our deck banister with the intention to keep all of the weight off the deck however, with so many shingles sliding down at once, the slides collapsed on our deck dinging it up quite a bit and created a close call with our front window as the boards bounced around in the collision. In general they did a decent job cleaning up nails and shingles leaving only a small amount for us to grab as we found them which was no biggie. My biggest complaint aside from the damage to the deck, were the insane amount of cigarette butts that were left in our yard. Being nonsmoker's and having toddlers that like to pick up EVERYTHING they find made for a few busy hours of cleaning those up. Overall, I would probably use them again and recommend them to others.
06/27/2013
By: kristin_in_gr
Otten's Custom Roofing
My experience with Otten's Custom Roofing was positive from start to finish. When it was time for a new roof on my home, I decided that it would be best to get several estimates. Otten's Custom Roofing's professionalism and the quality materials they use stood out from the others. The free estimate I was given was very reasonable, and that was what I was charged when the job was completed. In addition, they didn't require me to take time off from work and be there to provide me with an estimate unlike most of their competitors. Their crew was extremely hardworking, friendly, and they took pride in the doing the job quickly and well, down to and including clean up. I have received many compliments on the work they did and I could not be happier with the results. I would highly recommend Otten's Custom Roofing to anyone looking for a good, reputable, and very dependable roofing company.
11/24/2015
By: Rachel V.
All American Remodeling
We have an older farm house with slate siding. It is very brittle, and I was concerned that stripping the back section roofing off, and getting new would damage the slate. The salesman assured me that their crew would make sure to take their time around the slate and while he couldn't guarantee that none would be broken, he had confidence in their experience. Also we wanted a shingle that was resistant to moss, as we have a big tree overhanging the house. I was shown many different samples, and was happy with the quality of the product. They dont use home depot quality stuff- you get what you pay for. Anyways- I gave the ok, and they came out and had it stripped and installed in one day, and they did not break any slate. I inspected everything thoroughly and am happy with the quality of their product and their work.
07/27/2012
By: cj3366
Otten's Custom Roofing
I'd highly recommend Otten's Custom Roofing! They were extremely professional, did a wonderful job on the roof and gutters and left my place very clean afterwards. I have a dog and was concerned about nails, etc and I have yet to find one leftover in my yard! I was very appreciative of that! The roof looks fantastic and the new gutters with shields look great as well! They actually were able to come a week early as I had a flexible schedule and they had a last minute opening. I appreciated him calling and seeing if it was ok for them to come. I would recommend him to my friends, neighbors, and others that are looking for a new roof/gutters!
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11/24/2015
By: Mapa S.
All American Remodeling
All American Remodeling stripped and replaced the shingles on our roof. They also added gutters and gutter guards for a reduced price. Later, due to their good work on the roof, I had them add a gutter and guard for our carport. We were more than pleased with their work, and the crew was proficient and professional. Due to bad experiences with other home improvement people, I was very wary at first. All American Remodeling proved they are head and shoulders above those pretenders. I recommend them to anyone seeking help with a home improvement project.
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11/24/2015
By: Leann T.
All American Remodeling
All American Remodeling tore off an old roof and then replaced it with new shingles. They even removed an old, unused chimney which was causing problems with leaking and water damage. They also provided proper venting which will prolong the life of my new roof. I felt I got a good price, and the job was completed in one day. The crew was courteous and did a good job cleaning up when they completed their work. I will be contacting them to do more home improvement work for me in the future.
10/27/2013
By: Vernon N.
Otten's Custom Roofing
As a former contractor, I'm impressed! Otten's was great to work with through out the whole the process. On top of doing a great job, they also installed our new roof lights while they were up on the roof in addition to a new bath fan vent--as I had these projects going too. The crew was conscientious and clean, and picked up as they worked. The roof was done quickly start to finish. Great job coordinating the project and very nice workmanship. Thanks Otten's!
07/14/2012
By: em0628
Otten's Custom Roofing
We love our new roof! We own an older home and the roof needed lots of work, including a new deck and updating the old vents. The crew had it finished and cleaned up in one day. It looks great! We were impressed! The work was very professional. The best part about it - the price was MUCH lower than all the other quotes we received. I recommend this company to anyone in search of quality work at a great price!
Tips & Advices
The most common types of roofing material are:
  • Asphalt shingles
  • Metal roofing
  • Slate shingles
  • Concrete roofing
Metal roofing material and algae-resistant asphalt shingles are the appropriate roofing material for rainy climates.
Houses located in  areas which are prone to wildfires, should avoid the use of flammable roofing materials such as wood shingles.
Not only should you ask to get in contact with past clients, it is also recommended that  homeowners visit projects currently underway to see how the contractor or company actually performs during a job. You can also go online and check out other customer reviews.
Reputable roofers do offer a warranty against poor workmanship. Additionally, the material used often carries a warranty from the manufacturer against defects (assuming proper installation). It is the homeowner’s responsibility to check on the availability of all such warranties before any work is performed.

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