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06/18/2013
By: linda.bultemapatrick
Avalon Building Concepts
I recently had a new roof installed by Avalon Building Concepts. . As a retiree, I need to make sure my money is spent on the right things, and I get the most for my money. Avalon was recommended to me from a couple of sources. Their estaminet process was complete. I was shown reviews by past customers, their license, insurance, warranty, product line, etc. It was a complete process, and very professional. I also got two other estaminets, one was exactly the same (warranty was lower), and one the cost was lower. I decided to go with Avalon, because I felt I was getting more for my money.The crew came and worked from 9:00 a.m. until 7:30 p.m. the first day. They were quick, professional, and hard workers. I was mowing the grass and stayed away from the house until they left for the day. The job was not completed, (I was told it would take two days, so I wasn’t surprised), so before I mowed I walked around the house, to see what I had to pick up before I could mow. I was stunned to find there was absolutely nothing in my grass, no nails, paper, not even a piece of single!! They finished my roof the next day, and the results were amazing. I am very pleased. The salesman returned to make sure I was satisfied with the job, and I also received a follow up survey (from another employee) to make sure I was satisfied with the results. This company is professional, and trustworthy, I will call them first if I need any more work done, and they will be the first company I recommend to family and friends. Thanks Avalon!!
07/22/2013
By: lcovington
Avalon Building Concepts
Six years ago thumbing through the Yellow Pages I picked Avalon to get an estimate on roofing for our home. I called in the AM and within 2 hours a representative came from Avalon and wrote me an estimate for the roof. Avalon did a wonderful job and there was no mess afterwards to clean up like I have had with contractors in the past.Last year I contacted Avalon again, needing a new paved drive way. Justin Hansma came over and within the hour and estimate was written. It was a very hot day out 87 degrees and I offered Justin a glass of Ice Tea. When we got in the house I mentioned to Justin about building a new deck as well. Justin immediately suggested if we were going to do the deck the drive way could come later and if we wanted a new deck it should get started quickly because the Fourth of July holiday was a couple of weeks away. 1 week later we had a new deck and what a super job they done they even hauled away the old decking wood.June of 2013 I had the drive way put in along with a new front storm door and a complete relaying of new brick on the Pool Patio. I don’t know how other contractors in the Grand Rapids area do or have I wanted to ask around because I’m very pleased with Avalon and I have suggested this to many of my neighbors, friends, and family. There are many contractors in the Grand Rapids area but from the experience I’ve had with others in the past Avalon is tops: professional, courteous, very friendly to get along with when questions are asked pertaining to the work being completed.
07/06/2013
By: glossy
Avalon Building Concepts
I called Avalon for a free estimate on some water damage to my bathroom walls due to a leaking roof. I live in one of those old homes with low roof line in the bathroom, and was told by the contractor who built my garage that the roof could not be raised to install a shower. Well, when I mentioned this to Justin, he surveyed the roof line outside, and convinced me that Avalon could do the job. I was ecstatic at the thought! After all the financing was done, which was a pretty easy process, they began the work, and raised the roof and installed my new shower! No more leaking roof. Their work is quality, and the service is too. Whatever issues came up, Justin was there and they made it right. They also installed custom gutters, and two windows. I and my family are very pleased. I will definitely use this company again for the future projects I want to get done. And highly recommend them to anyone. Avalon Rocks!
11/21/2015
By: Betsy H.
Avalon Building Concepts
We are blissfully happy with the work Avalon did on our roof. They came highly reccomended on Angie's List and GAF.com. We also used Avalon because they were the only company that said they would do their best to save the original gutters on our house. We have French architecture and want to preserve as much of it as possible. Our only drawback was that Larry didn't bring enough samples in our first meeting, but Carl knew what we were looking for. It created a couple of postponements. However, Carl, Duke and Mike worked on our roof and they were all just phenomenal. Carl went above and beyond what anybody would have done for any other company. He noticed a vent shaft was too old and dirty, so he went out and got a brand new pipe and it looks amazing. No issues, we would definitely recommend Avalon.
09/05/2013
By: odieojoe
Avalon Building Concepts
Overall I was very pleased with Avalon as a company and the job that they did for me. They came out for a free estimate, gave me a pretty good deal and put up my gutters within a couple of days. They messed up one area and had to come back and fix it but they were able to return to my house that day (within an hour of when I called in fact). My only real issue was that they gave me an approximate date of when they would put up the gutters and told me they would call me the day before but I never received a call and basically came home to find that I had new gutters which was a nice surprise but I would have liked to receive some notice and or be there when the job was being done.
09/11/2013
By: kati.laarman
Avalon Building Concepts
We called Avalon Building Concepts with questions about a leaky roof. My husband did alot of research online, and based on reviews thought they were our best bet. Within a couple hours after the phone call, someone was here with a free estimate. We decided to go ahead and book the job. They replaced some vents on our roof, that were leaking. Within a couple days (while we were at work) the job was finished! The problem is completely taken care of and we haven't seen any water in the house since!! They did a great job, and did awesome on cleanup!! If we need anything else done in the future, they will be on the top of our list!
09/27/2016
By: M H.
Avalon Building Concepts
My husband and I had Avalon install new windows and a front door on our home. The process was seamless and the work was top notch - our house looks brand new and we have received multiple compliments on our front door and windows! During the process the crew discovered an issue with the siding on the south side of our home as well. They were able to explain the issue, fix it next day, and match the siding perfectly. We were kept up to date on any scheduling changes and the workman respected our home - both inside and out. I would definitely recommend Avalon !
02/24/2014
By: Chris J.
Avalon Building Concepts
We had some roof damage from a couple of big branches from our maple tree in the last round of ice storms that came through in January. We called 4 places and Avalon was the only one who would come out and look at our roof. They put on new roof, gutters, and insulated our attic space. They got in and got done. It took about 1 week more or less. They were done, came back the next day with the dumpster. You couldn't even tell they had been there. Who knew that you could roof in January.
11/12/2013
By: Larry S.
Avalon Building Concepts
We hired Avalon to replace the roof on our house and garage. The salesman was knowledgeable and provided the information we needed to make a good decision without pressure. The workers who replaced the roof were prompt – they showed up on time and worked hard throughout the day. Overall, the people we encountered were helpful, knowledgeable and very professional.
01/30/2017
By: Edmund S.
Avalon Building Concepts
I called a handful of companies and Avalon was the only one to answer. I had some ice buildup on the eaves. So Jeremy said we didn't have enough insulation or baffles in our home. The crew came out at about 9am, they were very thorough and only took a half hour lunch break. I was surprised at how quickly they got done and how much they cleaned up.

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