This shop has done decent work for me in the past with thminstalling seals and such. They have given me professional advice with the diagnosis on the stuff i needed advice on. However, when i took my 98 audi to these guys to have the front crankshaft seal and valve seals replaced. They had to take the front bumper off to install them on this car. Everything appeared to be put back in place. except for the driver side grill piece that fell out when i was about to leave. Mind you it is plastic but that is beside the point. I was blamed for this broken plastic piece. I take my car in again to have it looked at for a coolant leak. So they had done a couple tests. I start my car up after service and it kind if had a hard time starting. After i cleaned it out the next day. I tried to open the truck with the door unlock button. My trunk didn't unlock. So i tried to unlock it with the key. The factory alarm starts going off. So i start the car, and unlock again for the trunk. I turn the stereo on to remove the cassette tape. The radio is in safe mode. Which means the battery cable was removed with out powering the cigarette lighter to back up the alarm power. Apparently this shop doesn't know that removing the battery cable with put backing up the alarm power on an audi. will put the system in safe mode. Im pretty upset about this but hopefully this will not affect my trade in value for the car when i trade it in. I thought the shop had foresight on this. Due to the owner claiming to have owned a Volkswagen, but apparently not. If you have a German made car, i would recommend bringing your car here for anything that requires removing the battery terminals.