Hertz Locations & Hours Near Glendale, CA - YP.com

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By: Robyn M.
Enterprise Rent-A-Car
I have always loved Enterprise and have used them for personal and business for many years now. This past time I rented a full size car and when I arrived to pick it up I ended up waiting for over an hour to get a car. I made my reservation time 8AM to pick up and I arrived a little after that and left the lot at about 930AM. The next week when I brought the car back I arrived a little later than I had planned but was there around 10AM. I realized a couple days later I was charged an extra $17 for the two hour late drop off because I had set the pick up and drop off to 8AM. I don't think it's fair that I am charged extra when I had to wait for a car in the first place and really was only half an hour after the time I originally took the car off the lot. I know it's only $17 and I am not a cheap person so I didn't go back or call but just wanted to let people know to look for this in case it happens to them. Also when I took the car it was on empty and I brought it back at half a tank full and I didn't ask for a credit on that nor was I offered.
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By: Roxana A.
Enterprise Rent-A-Car
I made a reservation for 2pm, got there around 3:30pm but didn't get out of there till a bit after 5pm. Car not ready, needed to be washed then gased. I was pressed for time, needed to be at the airport by 6:30pm. Other than that, Shelby and Vaughn provided outstanding customer service. I've been a customer for the past 30 years so I expect nothing but the best service/care.
By: Thomas A.
Enterprise Rent-A-Car
Professional and efficient in service. I've dealt with all the rental companies. Enterprise by far is in a league of their own. The Glendale location gets a thumbs up from me. Outstanding customer service, will definitely rent again from here.
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By: Karen N.
Enterprise Rent-A-Car
Excellent service. I was in and out quickly with no hassle. Everyone is super friendly.

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