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By: Kaily B.
Quality healthcare doesn't happen in 13.5 minutes folks, and this office is sheer proof of that! I cannot even begin to express how incredible it feels to FINALLY have found a doctor's office that truly cares about patient outcome and patient care! My husband found MY DR Now for me after a (very scary) trip to the ER, the staff was so kind to him on the phone and they were able to get me in super fast (there was an option for a same day appointment, but I ended up going in next day). Once we arrived, paperwork in hand & got checked in with one of the nicest receptionists I've ever met  (whose name I wish I could recall) we had a brief but very pleasant wait in the spacious waiting room, where my husband and son sat and played while I was getting checked out. After maybe 10 minutes (tops) I was called back by the wonderful MA, Cody, to get my vitals & this is how I knew this office  was different -while he was taking my vitals, I felt like I was having a conversation with a friend and not so much like a "patient" - it was so comforting! Once in the exam room, I barely had any wait at all to see my provider, and even if there had been a wait, it would've been SO worth it! Nicole Fallacaro PA was absolutely incredible! She took the time to talk to me, hear my concerns and lay out a plan to help me get better. I will absolutely not be looking for another Dr's office anytime soon and I will absolutely be recommending Nicole, Cody and this whole incredible staff to any friends, family & loved ones. Thank you guys!!!
By: Tii S.
Banner Health Clinic
It is very unfortunate that I have to rate this Primary Care Doctor's office with two stars. It wasn't long ago that I would have given them five. The quality of care - most specifically with follow up and referrals - is terrible. Although Dr Cheng is a five-star doctor - one of the kindest, most thorough doctors I've known, as is his assistant, Pedro - the overall office procedures regarding follow-up and referrals are a detriment to their practice. The office is not backing up the doctors by investing in patient care by hiring another person (or two) to help with referrals, and placing an emphasis on patient care and follow-up. I have been waiting on important referrals for over two months now, and they have not yet been submitted, nor have I gotten return calls regarding inquires. This is not the first time I've had problems with follow up or referrals, but it has gotten noticeably worse. Because of these reasons, my husband and I are transferring our care to more attentive doctor and staff.
By: Susan L.
Health First Urgent Care
Average. I've been twice and both times I was seen by a PA not an actual doctor. First time I just needed an x-ray to determine if I had broken rib(s).Second time was for upper respiratory complaints. PA significantly under diagnosed and I ended up back at another urgent care facility 2 days later. This facility is clean and I was seen fairly quickly both times. Just use discretion when seen by a PA.
By: Tina D.
They were awesome. Got an appointment the same day. Was treated immediately. Obtained prescriptions and referral to hand doctor. Would highly recommend.
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By: Amber G.
Went to MY DR NOW, very much satisfied and highly recommended.
Tips & Advices
This depends on the facility. Patients should call to find out if they'll need a referral from their physician prior to making an appointment.
Aside from hyperbaric oxygen treatment, most wound care centers offer:
  • Debridement: The removal of dead skin and tissue surrounding the wound. This can be done surgically, using a whirlpool bath, syringes, enzymes that dissolve the tissue, or wet dressings that dry on the wound and absorb the dead tissue.
  • Dressing: Wrapping the wound in a protective film, gauze, gel, or foam.
  • Compression stockings: Tight-fitted fabric sheaths that encourage blood flow.
  • Artificial skin: A covering that is applied to the wound for several days as it heals.
  • Ultrasound: The use of sound waves to promote healing.
  • Growth factor therapy: The use of materials naturally produced by the body to encourage quick cell growth.
  • Negative pressure therapy: Creating a vacuum around a wound to encourage faster blood flow to the area.
Depending on where the treatment is administered, hyperbaric oxygen treatment  can cost $100- $1,000. After insurance is applied, patients may have a copay of $10 -$50 or a coinsurance fee of 10 percent to 50 percent.
Most wounds should heal within two to six weeks. An individual should seek chronic wound treatment if a wound has not begun to heal after two weeks or is not completely healed after six.
Most health insurance plans cover wound care. Patients should check with the clinic and their health insurance provider before seeking treatment to be sure.

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