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I was browsing the internet for a dependable car. I am new to TX and needed a car for commute to Austin from Temple. I saw the car i wanted online, applied for it without going and looking at it or test driving it, risky right. I have to say i didn't think i would be approved with the terms i was asking but low and behold i was, super excited right. So i go the next day to sign the papers and still did not test drive the car at all, i did look at it right before signing the papers. I have to say Chris Hernandez was my sales person in the used car part and i could not have been more pleased. He communicated with me thru email due to my work schedule and did not disappoint me at all in the complication of the vehicle knowing i was in a rush and was buying it blindly. He was honest about the condition, which was nothing really wrong with the car. When i meet him the next day i was amazed with him and the staff, they did not seem like they typical car dealership staffing at all. The experience was the most pleasant experience i have had with a dealership. I since have learn there is a Mac Haik here in Temple, lol. Due to the experience and kindness and professionalism from the Georgetown location i will travel from Temple to Georgetown for all my maintenance and when im ready to trade in i will be going back!! I mention Chris in sales but lets not forget the finance dept., so amazingly sweet and made the process pain free as possible! Kudos to Mac Haik, you have won me over as a satisfied and a repeat customer for life, keep up the hard work you do everyday to make car buying a wonderful experience. You have raised the bar for the competition to strive for.
We had a wonderful experience buying a used car here. Straight talk, courteous, no nonsense, a real pleasure, I'd like to thank the whole staff there, highly recommended.