Hi, I am the owner of Alan s Mountain Rentals in Gatlinburg Tn. I normally do not respond to reviews from my customers but the ones here from DONALD & DEBORAH are just too outrageous, derogatory, exaggerated, and just downright false I had to. The star rating for this review had to be completed before I could post my defense pay no attention to it. Donald Sellers and wife checked in June in,2014. He called several hours later and said there was a lot of dust on one wall and outside of the frig needed cleaning. That was it. I told him I would have my cleaning crew come by the next day to take care of it. He was fine. The next morning I was going to another rental and drove by his rental. He was setting on the porch. I stopped on my own. He asked if I was coming in now? I told him No but the cleaning crew would be back later when were out going and doing. He was fine. Later his whole party showed up at my office checking out and making all kinds of threats. They were even offered two other three bedroom log cabins that had just been cleaned and they refused to even look at them. There reviews are so false and fabricated. Please visit other sites with our reviews. Yahoo, BBB, etc. and you will find a lot of pleased guest. Donald and Deborah are so far out it is funny. Thanks for readingBrent HuskeyOwner-Alan s Mountain RentalsGatlinburg,TN
First of all they have the best!!! Beds, they are so confortable, I have had 8 back surgeries, and I am disables because of my back and the beds we had in our room. Number 109, was the most comfortable bed I have ever been on even asked what kind of beds they were, so I could buy one myself..lol, Second they will match any hotel.com price or any other price you find on the internet they will match, plus when I checked in I was able to get 40 off my orriginal price, Laurie gave me a discount when I checked in she is the best..The breakfast is average, but the pool and the rooms are just as fabulous than a 300 dol a night hotel in any 4 star hotel that you could find in Gatlinburg on the strip..The balcony you have is wonderful just to sit on at night when your trying to relax... I'm telling you the service when you check in, they treat you like your family and the pool they keep open all night, but you swim at your own risk, but no other hotel does that...I've stayed in alot of hotels their on the strip over the years and this one was the best..I don't know what else to say, but the rooms are phenominal..fire place big rooms and it gives you a true sortof cabin feel..i got my room for $52 a night. The staff, rooms, all the amenites and low price..you can't go wrong..you will love it..
My boyfriend and I found this adorable hotel through Groupon, and it was such a great choice! We stayed in a room overlooking the river, with a romantic fireplace and spacious king-size bed; the view was gorgeous and the location was perfect for us - close enough to the touristy downtown areas, but far enough away so it still felt peaceful and private. The housekeeping staff is incredible - every morning we had a fresh set of towels and more coffee waiting for us when we got back from breakfast (included with the stay!). There's also an outdoor pool and playground for kids, as well as a fitness center and free wifi, so definitely family friendly.... and for the price, you just can't beat it! Can't wait to come back :)