• 1.Clearwater Pools

    63-102 Anna Dr

    Clayton,NC

    8.19 mi

    BBB Rating: A+

    Clearwater Pools is a family owned, family oriented business with over 30 years of staff experience. Our commitment to customer service after the sale is what sets us apart. We strive to give you year

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08/14/2014
By: Jean C.
Capitol Pools, Inc
I DO RECOMMEND CAPITOL POOL FOR A NEW POOL AND/OR FOR SERVICE.Capitol Pool installed our pool 9 years ago, the pool is still in perfect condition, no crack , concrete or wall move, no liner or pool bottom deformation , like I have seen with some competitors pool owned by friends or neighbors. I have stayed in touch with Capitol Pool for the past 9 years but I like to do things by myself , so I have not been the perfect customer asking Capitol Pool to do all the maintenance for me. I do my own pool water testing and do all the technical maintenance by myself.What I have extremely appreciated with Capitol Pool is that even if I am not asking them to do the maintenance and not buying tones of products or equipment every years, they have always considered me like a first citizen customer, giving me outstanding advice and offering very competitive price for everything I bought.As an example, I got a leak from my diatome filter which was draining diatome powder back inside the pool, and I was ready to change the complete filter screen, but the shop owner (Ben) just told me to change the little plastic valve at the top of the filter, and this was the problem, I am not sure that all pool maintenance company would have done the same advice.At another occasion, I got stain on my liner, and the employee (Josh) gave me the right chemical to cure the problem.At another time I got phosphate in the pool and my chlorinator lost a lot of efficiency, again Capitol Pool found the problem and helped me to solve it.More recently my vacuum cleaner was not working, Capitol Pool fixed it, changed the motor very quickly, and I got the vacuum back the day after having brought it to their shop. And in addition I was few day close to the end of the warranty, and nothing was argued or said about that by Capitol Pool.I could write much more about the help and good services I have received from Capitol Pool during these 9 years, the list goes one and one, the shop owner is very professional, and his team is very well managed by him, and very knowledgeable, as a result it’s always a pleasure to interact with them.A lot of contractors have worked on my house and property, and I can say that Ben is one of the very few that I will recommend for new projects, or for services.
12/10/2016
By: Greg W.
Rising Sun Pools & Spas
If you are new to pool ownership look no further. Our inground vinyl pool was installed about six years ago and we are happy. Even before installation we were asked to decide about coping around the pool and we hear a voice from the next room "its one of those things that can't be done after installation" and we decided to do it, it was absolutely the right call. We really have not spent much on chemicals or service since the initial installation. Taking water in for testing is easy and if you do need some correction they spell out the steps you need to follow to get back on track.Advice over the phone is fantastic if you have any problems or questions just let them know. This year we had some issues at opening and they have dealt with them wonderfully, phone advice to get us up and running until they could get to us (week before Memorial day!!). Service people I have talked to are friendly, knowledgeable and approachable. Kevin took the time to explain what he had done and to ensure that I was satisfied. I think management looks for win win situations and are one of the few companies left that don't gouge people which obviously is why they have a great reputation. I selfishly wish them continued success!
01/11/2015
By: Robert b C.
Capitol Pools, Inc
I bought my house with a pool which was not in a very good condition. I contacted several pool builders and finally I choose Capitol pools & Spa. Ben, the owner was very knowledgeable and very efficient, he changed the liner and installed a new pump and filter. The work has been very professionally done with excellent products for a very affordable price, and later the maintenance and services has always been perfectly provided, Thank you Capitol pools &Spa!

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