DO NOT HIRE! The owner of this company is a grade-school bully!His business address has changed to 4038 Dalton Drive, Rowlett, Tx.I call to have a door replaced at $90 an hour. Four days later, he shows up at my door to collect bill. He proceeds to badger me that the workers I had in my house were from his business. This man told me he had been watching my house and that I owed him the money for the work being done on my house!He goes to get his business card out of his vehicle but came back saying he didn't have any because he was in his wife's car. (*No company vehicle explains why I never noticed him watching my house).He lectures me on honesty and integrity and then later calls me and sends texts telling me if I didn't pay him the money, he was going to sue me! He sent me a babbling, three-page letter trying to intimidate me into paying him.This man is an unethical, pompous creep who thinks he can bully people at his whim. DO NOT HIRE!!!
Avoid at all costs, I had them install some cabinet pulls in my kitchen. Was originally quoted 350-400 dollars for the job. The guy showed up @ 9:30 after I was told he'd be there at 9:00. He then spent an hour and a half at home depot which is literally 2 minutes from my house. The quality of work is decent, all the handles are straight. He did scratch up a few of my cabinets when he pushed the drill through too much. Thank goodness I had some stain that matched to cover up the scratches on my brand new dark cabinets. Then around noon, he took an hour+ break for lunch. He finished the job up around 5:00 in the evening. Apparently he pulls quotes directly out of his nether regions, because my final bill was for 600 dollars. I paid with my credit card, and was charged a convenience fee of 3% that was never disclosed to me until I looked at my credit card statement. I was billed from 9:00 till 5:00, plus materials he purchased at Home Depot (level, and drill bits). The time spent at home depot aside I was overcharged 1 and a half hours legitimately (being late, and an unpaid lunch). I brought this up to the man the next day. He said he would "look" into it. 3 days later I received an email stating I was only overcharged a half hour for lunch (bull), and that he would issue me a refund. I waited for 3 weeks for the refund that was promised to me, after not receiving it, I issued a charge back for the amount that was promised of 1/2 hour @ 75 dollars an hour. The credit card company issued me a refund in that amount. 5 days later I received a phone call from this man asking me why I issued the charge back in a very poor tone. I explained that I waited for my refund, and never received it so I did the charge back because it was easier than dealing with him directly. I was then told to "have a nice life" and hung up on. He is quite possibly the most unprofessional man I have ever come in contact with. I make it a point to tell everyone I know looking for a handy man, just what a piece of garbage this company is.I wish I could give them 0 stars
I hired Chris Dandridge of HomePro Services to repair my chimney. We agreed on materials to be used including Hardie panel. Thinking the job was half done I gave his crew the second half of the monies owed. Thereafter Chris's crew found additional issues with the project, he asked me for $600 additional for labor and materials and convinced me to insulate my chimney.Chris met me the first or second day in my backyard to discuss the damages found. Since my first encounter in the backyard with Chris discussing the change order, he never came back to the property to check his employee's work or walk through with me. I came home on Saturday to find his crew packing up and leaving. At that point I went to see the work myself . I found that his crew damaged part of my slab foundation and attempted to hide it. The trim job they did looked horrible and they did not line up any of the panels with each other so there were skewed lines of the T1-11 panel. The sealant job had many open channels for water to pass through to exposed wood behind. I attempted to call Chris a couple of times on his cell phone but no answer. His crew leader came to my door asking for the final payment of $600. I told them they would not receive that until Chris contacts me. The worker pulled out his phone, called Chris, and he immediately answered. Come to find out he was in Oklahoma celebrating a birthday. At this point I told Chris I would take photos and send them via email. Chris called me later to tell me he chewed out his employee for the work and we needed to come to an agreement on the phone. Being a passive guy I allowed his crew to cover up the inconsistencies with additional wood and trim. He graciously thanked me for helping him out of the jam instead of reworking the entire project again. They came back out Sunday and covered up the inconsistencies. I allowed them to use a bag of concrete I had in my possession to repair the slab foundation so that it did not come out of their pockets. I gave them the remaining balance roughly $600 and 2.5 years have passed pain free until 2 weeks ago. I had to open up the chimney chase for an unrelated issue and my heart dropped. I found out that Chris's crew did not use the Hardie panel as discussed and was also noted on both my quote and final invoice to use Hardie. I also noticed that his crew used paper-backed fiberglass insulation which is not to be used in combustible areas. The insulation was not suspended with staples or wire and the insulation has fallen onto my firebox. His framing of the studs were not to code. He did not properly tie the wall frame to the slab either. At that point I stopped looking. I called Chris to explain and he told me we agreed verbally in my backyard to use cheaper materials while keeping the initial quote to help me offset the $600 change order. I don't recall that nor do I have a signed copy of that. He denies my claim and we agreed to take it to court. I also have all documents of emails, copies of checks, and lots of pictures, etc. ABSOLUTELY DO NOT USE THIS SO-CALLED CONTRACTOR. UPDATE: How can I look behind a wall panel after it is installed and see how your day laborer wrapped my firebox in paper-backed batt-insulation after the firebox states in big red letters to not use combustible materials on or near the firebox? The courts won't take my case as it happened more than two years ago. Just rules, not admission of you being not at fault. The BBB denied my claim because you stated that you attempted to help me in this case. A blatant lie to the BBB and they automatically deny me. Mr Dandridge is just a contractor who knows how to hide poor craftsmanship and hope the 1 year limited warranty and 2 year court system period goes by quick enough so that he can't be blamed. I also find it odd that when I hired Mr Dandridge, the scope of his general contracting business changed to drywall. How convenient.