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Terrible place to live, roach and mouse infested. Maintenance doesn't fix anything. No parking. Dirty and full of loose dogs. Don't move here I am warning you. Office staff is rude and laundry facilities are small and don't wash well. Lived here one year and am soooooo ready to GET OUT!!!
Be aware!!!Well, lets start with a Pro - Build-in garage - one car garage.Cons:5) THIS IS THE WORST - when you move out - they will find all kind of fee (including normal wear and tear) to charge on your final bill. They will try to pass all the fee they can to you in order to make the unit "livable" again. When you call them to discuss the fee they will tell you, "this is the fee we think you must pay, if you don't agree, please send notice in writing to Mortgard".6) last by not least - Pasti - the assistant manager is very RUDE - she would be talking to you as if you are a criminal - while talking she would be smoking here cigarette - she even smoke while driving the golf-cart around the communityPlease seriously consider these issues before moving in.
I do not recommend these awful apartments to anyone roach infested no ac sewer water always overflowing illegal towing even if your in visitor parking manager is asian very rude and will disrespectful.She will never have anything fixed she always says they need to order part.Her brother is the manager over their agency so they will never fire her.she will discriminate she is very racist.This place has mold and will give you health issues.They have spray painted the visitor parking so they can have your vehicle towed and get their cut of the money see pics attached.They will charge you all sorts of stuff when you move for new carpet new stove new fridge even though they didnt work to begin with.There is always sewer water overflowing because they dont want to hire a real plumber.So please dont make the mistake me and my family made and dont put their lives at risk. I have always lived in apartments and this is beyond the worst i have ever seen.
Horrible ServiceBEWARE! The service was great UNTIL there was a conflict. The office manager (Ms. Duffey) is extremely mischievous. She will give you the run around when you ask to speak with her manager. She steadfastly refuses to provide the corporate office number and/or provide her reporting supervisors information. DO NOT give this company/lady your deposit money to hold the unit while you go through the application process. They will not return your monies.You are better off waiting until you hear if you are approved or denied.
Very helpful.I really love the yellow pages. It was a really great experience. It helps me find places quick fast and easy.
A great place to live. The people who have bad things to say about these apts or its management,are bad ppl. I've lived there over 15yrs and never had a problem. I think they should be a little stricter on their tenants,charge them garbage fee, since they throw it on the ground anyway. Now having a place to park after long work day makes you wanna scream. They lie about how many automobiles they have or let their guest park where you live.other than that, I like living there. They just have a few bugs to work out. RENT TODAY
If you are thinking about moving here DONT! I have been here 6 months and they don't fix anything they tell you can pay for reserved parking then after the pay say no we aren't doing that anymore. Every month or so there's a no manger no is ever in the office save yourself the trouble and look at other places. I give this place -5 stars!
Hello! I have been managing this community for about a year now and I absolutely love it! We have made a lot of improvements on the property and only have more to make! Our owners are awesome and willing to go the extra mile to continue to make this an inviting place to live! Our residents are the best! Our maintenance team all lives here onsite and really cares about the community and each other! Anchor yourself to something special!
Hello everyone, I am very sorry for the negative experience during your stay here at Lake Bluff Apt. I want to assure you that things here at Lake Bluff have change. We have been under a RENOVATION on the property since May 2014. Every unit is and has been under a renovation. Every unit will have bran new black appliances with ice makers, granite counters, all new cabinets, sink bowls in all bathrooms, new faucets and new light fixtures. It is and will be BEAUTIFUL. I would like to invite you to come out and take a tour of the model we have here on property. So please call and set up an appoint today so you want miss out on our $599 total move in. 972-240-6775
I don't recommend staying at these apartments. It looks great from the office and while you do the tour. When you actually move in things fall apart once you move in, literally. From the first time it rained I've had a leak in my ceiling, which explains the patch they tried to cover up. And every time they claimed they fixed it, the wall continues to swell with water and drips. I've had to move my Tv and electronics from the area multiple times, and I can say its irritating while you are away and it rains and you think to yourself.."oh crap my living room!" When I called the office to tell them that my PS3 had water in it all she could say was thats what your insurance is for...REALLY???? I hope they know their negligence is not the reason why I buy insurance if its something that they are responsible for and able to fix. And to top it off...last time I checked there is a deductible! Who's going to pay for that? Its funny that I have only 3 months left here and guess what..it rained the other day...still not fixed..I wouldn't be surprised if there was mold behind that paint since its bulging. I am so frustrated with this place, since I've been here maintenance doesn't come by to change bulbs or filters, I go up to the office to get the supplies and change them. The fan fixture that has a light in the middle has a glass covering it, I reached up a month ago to turn off the light and the glass falls onto my head. Yes it did hurt, and guess what, still hasn't been fixed. Let's go ahead and name all the stuff that has happened here since I've moved in:first month- car was broken into, airbag stolen (office claims they have cameras all over the complex for protection, only around the office and pool areas...yea I don't see how that protects me)Living room leaks water when it rains since I've moved in till nowbathroom towel racks fell, sink was spraying water towards tummy when on, glass light cover fell off of fan onto head, slide door has missing seal on one side of glass so you feel outside air coming in and mosquitos and flies, and cold air leaking out, <they know this and yet still not fixed! Slide door came off one night with the bent sliding screen.<they did fix that but it still falls off every now and then. Almost all the door knobs screws became loose after 2 months..seriously? Lucky I had tools and just screwed them back tight, tired of dealing with office.Both tubs peeled on the first showers, and popcorn ceiling is also peeling within the first few showers we took even though we air out the bathrooms and turn on vents.Don't get me wrong. The place looked awesome for a remodeled apt. I was just surprised at the office response on how to handle things..I'm so disappointed. I wish I stayed at my last complex, it was the same size complex and they were on top of things. I'd be happy here if they just took care of their share. The benefits of living here, free internet and office use, free coffee and snacks, work out room (old equipment but its free) I rather drive to 24. and theres enough parking for everyone where I'm at. FYI they claim that its an energy efficient apartment, it's not.I gave it 1 star because I have a new stove, fridge, awesome size kitchen sink.