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By: Lois Y.
Browns Bridge Animal Hospital
I had been a customer for many years with Browns Bridge with regular visits etc. I took my dog in and was told she needed emergency surgery because she had an enlarged spleen. Blood work was going to take 24 hours to return, so we had X-rays taken to be sure. I asked if she was strong enough as she was 9. I was told yes she would and the fee is $1500 plus any blood transfusions she might need. The other option was to euthanize her. Confused we decided to go get a second opinion. The other vet had NEVER seen our dog, felt the area and had tears in their eyes. I took the X-rays from Browns bridge which were copied upside down. Not very professional! They explained that with surgery she would probably die on the table which we did not want but they did blood work which was available in 15 minutes, not 24 hours. The result was that she was too anemic and it was not good for our dog. We decided to euthanize her with us being around her, not on a table during surgery and over $2000 for a vet. The whole office at Best Friends Animal care were all teary eyed and gave us time to say goodbye. I called the manager of Browns Bridge and explained everything and you could tell from the upside down X-rays and her being busy that they just wanted the $. No compassion for us or our dog. We received a sorry about the loss of your pet card from Best Friends and NOTHING from Browns Bridge who we had gone to for over 11 years with our other dog and this dog. Oakwood Animal is owned by the same owners. I am sorry this is so long but our hearts are still broken from losing our pet but the lack of compassion from them was inexcusable. Best Friends in Braselton is where we take our new puppy.
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By: Kayla M.
Browns Bridge Animal Hospital
Wonderful staff! I unfortunately had to put down my dog and Dr. Rodriguez was very comforting and truly cared. I even received a card in the mail weeks after from them saying sorry for my loss. It was so sweet. I highly recommend the practice.
By: Danielle C.
Browns Bridge Animal Hospital
Browns Bridge Animal Hospital has always provided excellent care. Their staff is great, they listen to your concerns and make a plan for their future treatment. I love this practice.
By: Jack H.
Pet Vaccine Express
This was my first visit to Pet Vaccine Express and I am beyond impressed with their service. Kind, courteous and friendly staff members made our trip here a very good experience.
By: Brad H.
Browns Bridge Animal Hospital
Browns Bridge Animal Hospital has a group of like minded animal lovers who care for every animal that comes in. Great service because of caring people.
By: Brian D.
Browns Bridge Animal Hospital
It is obvious that the vets and staff sincerely love every pet that they see. The care and concern they show is noticed and greatly appreciated.
By: Jess T.
Browns Bridge Animal Hospital
I've been bringing my dogs to Browns Bridge for over 6 years and through that time the staff and doctors have taken great care of them.
By: John M.
Browns Bridge Animal Hospital
The employees here are fantastic. They go above and beyond to care for the animals. Certainty top notch service each and every time.
By: Sasha I.
Pet Vaccine Express
This is one of the best places to bring your pet. Very friendly staff members who are there to help your animals.
By: Bethany D.
Browns Bridge Animal Hospital
Max always received respect, love, affection and concern from the entire staff.
Tips & Advices
Most 24-hour clinics do not allow owners to stay with their pets overnight. However, many do have specific visiting hours or will let owners see their pets at any point during the day. In addition, owners can call most clinics at any time for an update on their pet's well being.
  • Important phone numbers, especially those of the the veterinary clinic, the animal hospital or emergency clinic, and the poison control center
  • A book detailing pet first-aid steps
  • Copy of medical records
  • Nylon leash
  • Muzzle (only use if pet is not vomiting and has no difficulty breathing)
  • Absorbent gauze
  • Nonlatex disposable gloves
  • Scissors
  • Tweezers
  • Nail clippers
  • Digital thermometer
  • Sterile saline solution
  • Hydrogen peroxide (to induce vomiting only at the recommendation of a veterinarian
  • Milk of magnesia (to absorb poison only at the recommendation of a veterinarian)
Find a 24-hour animal hospital that provides emergency services within your area. Keep the facility's contact information in a place that's easy to locate, such as the refrigerator, address book, or smartphone. Most veterinary clinics operate on standard business hours and are not equipped to handle emergencies.
Veterinary clinics operate on a smaller scale than animal hospitals. The latter are more likely open 24 hours and provide emergency services. The former generally operate on typical office hours and only perform wellness exams and minor surgeries. Veterinary clinics also do not generally perform laboratory tests on site.
The specifics vary depending on the type of visit. For a wellness exam, bring:
  • Medical records
  • The type or brand of food the pet eats
  • Medication (including flea, tick, and heartworm medication).
If the animal needs medical treatment, the following may be helpful depending on the situation:
  • Fresh stool sample
  • Vomit sample
  • Video of the pet engaging in abnormal behavior
  • Substance the pet may have ingested

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