Tire Discounters Locations & Hours Near Ft Mitchell, KY - YP.com
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03/11/2017
By: Kris V.
Bob Sumerel Tire & Service
The level of incompetence at this service shop is absolutely staggering. The store manager Eric Dixon and his staff couldn’t handle a simple mount and balance job. I made an appointment on a Thursday to install my new tires and wheels. I show up the next day only to be told they don’t have tire sensors they need. In addition, they don’t have spline drive lug nuts. I offered to go buy some myself (local AutoZone). Eric says no, “we don’t like their product.” After he quoted me a ridiculously high price for TPMS only from his dealer ($365), I declined and said I would buy them myself and return. I go out of my way to pick up TPMS from Airport Ford and lug nuts from Florence Pep Boys ($200 total for both), and I came back at 12:30pm. The manager Eric told me he can’t finish my car today, because he’ll need “at least 45 minutes per tire.” I thought that was a little absurd considering the store closes at 7pm. His excuse was that only 1 mechanic was competent enough to do this task, and he was leaving early due to a family emergency. Eric made more excuses, claiming that I bought “special” tires and aftermarket wheels that were “a pain in the ass” (literally his words), because they “barely have any sidewall, and it’s a lot of work.” Eric said he would gladly do the job the next day, because he was just TOO busy on Thursday. Despite the irritation, I amicably agree and schedule yet another appointment for Friday. I get a call back on Friday to be told “our table top spinner is down.” The store manager didn’t think to check the key piece of equipment for the job. Are you kidding me? A 2-hour mount and balance job turned into a 2-day fiasco, all because this sad excuse of a service shop is understaffed and overbooked. Do yourself a favor, and stay away from this place. I picked up my wheels and tires and went to a nearby Tire Discounters service shop. They installed the my set up in 1 hour and 15 minutes - no problems. Piece of cake.
Tips & Advices
Yes. New tires purchased online can often be priced lower than ones at a tire dealership. Buyers can often avoid state sales taxes and locate hard-to-find tire styles and sizes, but will still have to locate a local tire installer and pay sometimes high shipping costs.
The average cost of a set of new tires is $637, with a range of between $525-$725. In addition, installation includes mounting and balancing, alignment, and disposal of old tires.
The vehicle is raised and the old wheels are removed, then the old tires are removed from the wheels. The lug nuts, wheels, and valve stems are inspected and replaced as needed. The new tires are mounted and sealed, then inflated and balanced. The wheels are then replaced on the car. The average installation takes approximately 45 minutes.
Agencies such as the Tire Industry Association promotes tire safety through advocacy and education to the industry including: manufacture, sales, repair, service and recycling. Seek a full-service tire dealer who carries a wide variety of tire types and brands and asks about the type of driving you normally do.
  • Move your car to a safe location.
  • Turn on your car’s safety lights, apply the parking brakes and remove the hubcap if there is one.
  • Loosen the lug nuts with a lug wrench (but do not remove them), raise the vehicle with a jack and then fully remove the lugnuts.
  • Remove the flat tire and replace it with the spare tire.
  • Tighten the lug nuts by hand, lower the car and then tighten them fully with the lug wrench.

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