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02/20/2017
By: Cynthia P.
Ashley HomeStore
Stephanie the Branch Manager changed my mind about shopping online and the bad reviews. After making the decision about a product I decided to call the Frisco store for more questions. Normally when you ask for a salesperson you never get the manager. That was a plus for me. After speaking with her she invited me to the store. I decided to give them a try and I got one of the best sales lady ever. I arrived at the store 30 mins to closing and Tiffani M treated me as if the store just opened. She was extremely awesome. I told her what I wanted and I got just that. She didn't try to steer me to something else or anything out of the budget I set for myself. This experience has changed my mind about shopping on line and also the bad reviews I read about Ashley's!! Great job to the team at Ashley's Homestore!! Thanks again Stephanie and Tiffani. I will be back!!
11/05/2013
By: lovegreatdeals
Clothes Mentor - Frisco
I've been looking forward to their grand opening for quite awhile and had been there to sell a few times. Unfortunately I had a similar experience as the first comment-er. I do not want to get into details (to prevent myself from getting too riled up), but for a store that only just opened - you expect friendliness and kindess - to each and every customer. Instead every time that I was there, I felt completely snubbed and my child was even scolded once for touching an item. Instead of giving a kind warning since it was the first time, she made us feel awful about it. Probably won't be going back... even though the store, it's selection and the other employees were decently nice...
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06/15/2017
By: Arthur S.
Kid To Kid
Rude, unethical, and a definite scam. Dropped by last night to sell some of my wife's designer maternity cloths. We were told to expect $50 to $60 dollars much less than we expected but why not...we thought. As we drove home we thought not bad. Today I came by to collect my money and the clerk slapped four dollars on the counter and said take it or leave it I don't care. What happened to my $50 dollars ?Arms crossed and a smile on her face the clerk says we reserve the right to buy your clothing for what ever we want to. I said this is a bait and switch and is illegal. Clerk says sue mePlease don't ever do business with these people they are crooks.
03/05/2014
By: leinbaughj
Ashley HomeStore
I went everywhere looking for furniture and bought a few pieces at another store, but when I when in to Ashley Frisco found several for my formal and guest rooms. I had a great experience, I had a an extremely patient salesman that probably wanted to pull his hair out because I went back and forth on several pieces. Well in the end we found two guest room and a formal dining and living room that worked great. I just wanted to say thank you to the super patient salesman Ian and thank him for helping me with not only the furniture, but also with a few design tips
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05/21/2017
By: Erin P.
Ashley HomeStore
Paul Dhaliwal was the best sales associate we've ever encountered. For such a major purchase he made us comfortable with our decision, never being that typical pushy sales guy nor a fast talker. He truly listened to our needs and wishes and made sure we stayed within our budget. Paul made this purchase experience an absolute pleasure and the rest of the floor associates had warm, energetic, and fun personalities as well which will help in our decision to continue returning to Frisco Ashley store location.
03/14/2014
By: Richard M.
Ashley HomeStore
I have been buying furniture from Ashley of Frisco for several years now and the quality is as good or better than furniture much higher priced. And the people who work there very well educated and go out of their way to help anyone. I think all the bad reviews posted are really poor unhappy people and want to see everyone unhappy like themselves.
05/23/2017
By: Ashley L.
Ashley HomeStore
Paul helped us get in and out quickly - he and Stephanie also ensured we got the 3 year protection on our patio furniture when we were hesitant on the extra cost. Great service and didn't feel like we were being followed around constantly like you get with some of the other furniture stores.
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12/03/2016
By: Dave B.
Ashley HomeStore
This was our first time at Ashley Furniture, and we had a great experience. Brad Otwell was our sales associate and was very helpful, not pushy, and even patient with us as we took our time to decide on a dining set. We plan on coming back!
07/27/2017
By: Karen B.
Ashley HomeStore
Tiffani Milton at the Frisco, Texas location went far and beyond in assisting me with my recent purchase. She was quite patient and kind, putting me at ease. Tiffani is to be commended for her excellent customer service!!! Many "Thanks"!
04/21/2013
By: mrs.minnie
Uptown Cheapskate
Store is beautiful, very clean, very well organized, great selection, helpful staff. Looks like a boutique with prices to match. However, I buy resale to SAVE money. Prices compared to other resale stores are way too high!

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