ONE STAR IS TOO MANY FOR THEM. As previous reviews show, this company is EXTREMELY unprofessional. We ordered frog togg type golf towels with a logo, pens with a logo, and we had them purchase domains for us. The golf towels were ordered with a rush delivery so we could receive them before the golf tournament that we were sponsoring. They did not arrive on time, the logo was completely different than the ones that we had approved, and they were cotton dish rags, not towels. The pens were ordered and they e-mailed us stating that they were out of stock and that if we wanted to upgrade to some other pens that we could for an extra fee. We politely declined and told them to refund the card on file instead. They never answered back after e-mailing them numerous times.They have not answered our emails requesting a refund for everything. They're extremely rude and disrespectful.
Me and a friend of mine were walking past this place yesterday when she noticed some boots in the window that she really liked . Although it seemed as if they were closing and the staff was pretty occupied, they still somehow managed to give us a friendly greeting and accustomed to our needs.In most cases, you walk into your average clothing store, a sales rep comes over, you say you're just looking and they just waltzes right off as if you don't exist . That was not the case with Misses Shenae .She was hands down they best representative that i ever encountered in my life and prior to walking into those door I had never received service like that before! Usually you go shopping with a woman and you are just downright bored out of your mind.The girl takes forever to shop,you go to like 10 stores,she can't make up her mind,sales reps are always too busy, it’s just chaosas .We came in there to look at some boots and somehow managed to literally leave with 3 outfits, some jewelry and a gift for my mother.But more than the service one thing i really appreciated about this store was the atmosphere.I don't know how to explain it but, it kind of feels as if you're at home, like your literally in your closet, looking at your cloths.Meanwhile they have all the modern day jams playing in the background and more than enough friendly staff walking around just waiting for your response.They even have these really comfortable couches to just sit back relax on . What more could you ask for ! If i was a child, i basically went to Disneyland last night and didn't want to go home. I highly recommend everyone to check out this place out, even if you're, “just looking “ i promise you will not be disappointed .I also want to give a special thanks to Katie and Marisa as well, you guys are such an awesome team and make that store shine so much more brighter than it already is.Thank you so much for your time. p.s. If i was a girl i'd be shopping here everyday.