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05/12/2017
By: Donald R.
Herndon Auto Service-Fresno
SUPERIOR MECHANIC WORK & VERY COMPETITIVE PRICES AT HERNDON AUTO SERVICE IN FRESNO:[SPECIALIZING IN MERCEDES BENZ]On May 8, 2017, I brought my Mercedes Benz 300E 2.6 to Herndon Auto Service located on Herndon & Maroa due to the engine light turning red during the weekend and the warning light activated which warned me that some lights needed to be replaced. I contacted Ricky Altero, the owner, on Saturday, May 6, 2017 regarding all these issues. Ricky answered his cell phone during the weekend and guaranteed me that he would provide me with his own truck during the time that my vehicle would be in his shop for repairs. When I arrived on Monday morning to bring in my vehicle, Ricky had his truck parked and ready for me to take. There have been numerous times throughout the years that Ricky has even loaned me his own sports Mercedes Benz when my vehicle has needed repair work.Arturo Alvarez, the top technician and supervisor from Herndon Auto Service, was honest and sincere with me and immediately informed me that he would replace my Engine Codes 16 EGR and Vacuum Change over-valve. Arturo Alvarez even cleaned the EGR pipe which required an additional hour of labor but didn’t charge me for this additional hour. How many dealerships would perform extra work at no cost like Herndon Auto Service? Also, both Arturo and Ricky exhibited extreme care and cleanliness to my vehicle which has been regarded for so many people throughout Fresno as one of the cleanest Mercedes Benz they have ever seen. I highly recommend Herndon Auto Service, because they take pride in all of their work, have very competitive prices, and take care of matters in a very professional and timely manner. Every single time that I have brought my vehicle to Herndon Auto Service, I feel like I am treated by Ricky Altero, Arturo Alvarez, and all the technicians as a VIP.I will continually take my Mercedes Benz to your # 1 DEALERSHIP IN FRESNO: (559)-431-3556!!!!!Donald Rotella
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05/18/2015
By: Paz D.
Francis Collision Center
This is my 4th experience with Francis + GEICO combo. Until this time never had a problem. Here is what I have encountered:1. Terrible customer service. All the persons that have called, let me know with their inflection that calling is a chore. They say they will call every day to give me an update and I really only got updates 75% of the time. The other 25% I had to call only to be answered that they weren't sure and it took, on average, 3 hours to get a return call.2. My car had to be re-painted due to matching error on Francis part. Had to go back 2x for them to see the problem. The 2nd time, Mike & the paint manager both immediately saw the issue. Round two for paint and it now matches. 3. On the 2nd go around for the paint fix, I got zero updates. I called on the day it was supposed to be done and was told its ready - at 5pm - they close at 5:15.4. Go to pick it up and they are washing it - delay.5. They LOST MY RENTAL. Got a call from Enterprise that they haven't gotten it back. upon calling Francis, they have keys to a Ford Explorer but not the Jeep Cherokee that I had. I left it on Thurs, May 14 and today is Monday, May 18. Its been an hour and I have not gotten my promised call back.I don't know if they are under some new management or shift of some kind. But the Francis Collision of today is not the Francis Collision of last year or the year before. Like I said, we have gone there for a recovered, stolen car, new fender on a new car, new door/paint match on a 10 yr old car...Always had great customer service, great updates, work was done beautifully. This time, they suck.
08/16/2014
By: Jon L.
Tint Pros
Phenomenal job! I called the Tint Pros shop Friday evening after hours. Couldn’t believe it when the guy returned my call that night. Impressed me so much I made an appointment for the next day, Saturday (today) at 7am. They already had a car slotted for 7am already, but went out of their way to accommodate me. When I arrived 10 min early, the guy was already set up for me. We discussed all the available options. He didn’t try to sell me on any one option. The price was settled (fair price) and was told the job would be done in about an hour. When I said I was going to get some breakfast, the guy threw his car keys to me and said “take my car.” That was unbelievable. This shop did an outstanding tint job on my car, for a great price, and loaned me a car so I didn’t have to walk to a breakfast place. Who does that? Everything is guaranteed with lots of options in case something changes in the future. I’d recommend this shop to anyone. And, when I take my wife’s car to them in a few weeks, I still get the multi-car discount. These guys earned my business. Now go let them earn yours.
07/22/2016
By: Oscar P.
Red Carpet Car Wash
Excellent Fast Professional Service. A Noticeably Inspired service team; Quick yet Attentive and Thorough. Props to Workers & Leaders! I remained in my car while it was serviced, kept abreast of checks & procedures, & was shown the dip sticks to see levels for myself. I felt included. They're Open, Forthcoming, w/no deceptions, & nothing left out. Offered options, recommendations, & advice. From my driver's seat I saw the pieces of paper & plastic removed from my air intake compartment that was apparently there for years, & which Walmart oil changers failed many times to remove or show any concern or communication about it with me. I got a $5 off coupon on my phone reducing the already low price, which came with a Free car wash, but that's not all, I was given my choice of iced tea, lemonade, or ice water delivered right to me in my car. Very Happy and Impressed with the service and experience. I was in and out of there in 43 minutes, and there were 9 cars in the garage B4 me.
04/29/2016
By: Vanessa S.
Francis Collision Center
First time @ Francis Collision...Francis Collision was great from beginning to end. It was very convenient as a "1 stop shop" with repair, rental, & insurance information all in 1 location. The staff was friendly, helpful, and kept me updated with any change in status to my vehicle. Whole driver side was damaged and they fixed it good as new (for being a 10 year old vehicle) It was definitely a stress free experience and I would recommend Francis Collision to friends! Shout out to my GEICO insurance for sending me there and making the situation hassle free :) #53022SMThe only reason "Professionalism" was 4 stars was because I had to call a couple times to find out if my deductible was waived and when I spoke to gal that called me back it seemed like she didn't want to be bothered with my questions. HOWEVER, a different staff (Mario) called me back and got it all straightened out so it was all good! I was completely satisfied in the end!
11/22/2015
By: Ara S.
Payless Brakes & Tires
These guys are a rare find in Fresno. 2 brothers, Yeppo & Sako really take care of you. They were upfront about what was wrong with my car and even though the repair seemed pretty expensive and excessive, they told me to go checkout a few other places. My wife waited in their (remodeled?) lounge, very nice for a mechanic shop by the way lol. Went to about 5 other places on Blackstone before I realized these guys were not only the cheapest, but they were willing to do a little extra work to make sure on top to make sure i don't come back for the same problem. When I told them the quotes i got and asked them how they stay in business if people "pay less", Sako said when they provide good service the first time, they'll want to come back if they have any other issues in the future, with their other cars, referrals. Makes Sense. Got my car back a day before they said it would be ready. Been a year, and no issues!Thanks guys!
06/27/2017
By: Erika C.
Francis Collision Center
I just got my car back today after being repaired by Francis Collision Centre. I have to say that all the staff was very helpful throughout the process. I was kept inform of the vehicles process throughout the time my vehicle was at the shop. It really made me feel piece at mind that the staff took the time to call me every step of the way as to what the vehicle was being worked on. One of the very convenient things they have to offer was the convineance of your rental car being at the auto shop ready for the customer once one drops off our own vehicle to be worked on. The end result was beautiful. The job was done and best thing is that the repairs are guarantee for the lifetime of the vehicle as long as you own it. The staff was very nice and helpful. I give two thumbs up and have already recommended the services of Francis Collision Centre to family and friends.
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03/28/2016
By: Patricia G.
Herndon Auto Service-Fresno
I have a Mercedes E350 and every time I been bringing my car to the Dealer for service and repairs but the prices and service are not the best. I been looking for a better shop and I found this shop as i was driving back home. As soon as I walked in I was welcomed and they took really good care of me and my car. My car had the check engine light and they kept the car for couple days, they got back to me explaining the issue my car had and price quote to fix it. When they call me to let me know my car was ready the manager was there to see if I had any questions. The price and customer services was pretty good. If you have European car, I'll recommend you this mechanic shop, its an excellent option, great service and friendly customer service.
01/25/2012
By: vick_from_earth
G N Auto Care
I was traveling to LA when my tire went flat , I located G N auto care and was pleased to see the manager as he was leaving for home. He opened the shop, Restarted all his equipment and then fixed the flat, AT 8:15 pm with a flat tire in a strange Town where I did not know any one. I thought I will pay more than $60 for the repair but manager KB Brar charged me $12.78 total. When i offered him more money he refused and told me this," We are here for Our customers not here to rob them". I like the business ethics . Later I came to know that Kb Brar is a PhD Doctor and that his wife and him own the business. At the End I had a very Pleasant visit there and I would recommend this business to all my family and friends.
02/02/2013
By: mhusk
Jorges Tires
Last week I had a tire blow out on my old car. Not wanting to sink as much money for a new set of tires as the car was worth, I called Jorge's Tire. They found me 3-matching tires matching what was already on my car, in fact they were even better than what was previuosly on it! I neglected to bring enough cash and needed to get to an ATM, so while they were putting the tires on my car, Jorge (George) himself took the time to drive me up Blackstone to an ATM. The car was ready to go when we returned and the price was terrific, less than the cost of just one tire at the new tire store! These guys are fast, inexpensive, customer service oriented but most of all HONEST! They have found a loyal customer in me.
Tips & Advices
Yes. New tires purchased online can often be priced lower than ones at a tire dealership. Buyers can often avoid state sales taxes and locate hard-to-find tire styles and sizes, but will still have to locate a local tire installer and pay sometimes high shipping costs.
The average cost of a set of new tires is $637, with a range of between $525-$725. In addition, installation includes mounting and balancing, alignment, and disposal of old tires.
The vehicle is raised and the old wheels are removed, then the old tires are removed from the wheels. The lug nuts, wheels, and valve stems are inspected and replaced as needed. The new tires are mounted and sealed, then inflated and balanced. The wheels are then replaced on the car. The average installation takes approximately 45 minutes.
Agencies such as the Tire Industry Association promotes tire safety through advocacy and education to the industry including: manufacture, sales, repair, service and recycling. Seek a full-service tire dealer who carries a wide variety of tire types and brands and asks about the type of driving you normally do.
  • Move your car to a safe location.
  • Turn on your car’s safety lights, apply the parking brakes and remove the hubcap if there is one.
  • Loosen the lug nuts with a lug wrench (but do not remove them), raise the vehicle with a jack and then fully remove the lugnuts.
  • Remove the flat tire and replace it with the spare tire.
  • Tighten the lug nuts by hand, lower the car and then tighten them fully with the lug wrench.

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