I have used them for 6 years and am very pleased with their service. I am a frequent rider and call this company for most of my rides. I trust them with my life because I have called them when I had appendicitis, when I had been attacked by a dog and needed stitches and other emergency situations. The price is always right and drivers are competent and trustworthy. They are pet friendly. That really impressed me and made my choice even easier. The company has made very positive changes through the years that included getting rid of their hot pink cars, upgrading the vehicles and getting even nicer drivers. I never worry about driving myself to new places. I call them to take me to the airport, downtown offices where parking is a nightmare, doctors appointments, grocery shopping and I am stress free. Well worth the fare to keep me from getting lost in the city. I called them once so I could pursue a bus I had left my purse on. It was a day that one could only imagine seeing in a movie. "Follow that bus!" What an awesome driver! We did catch up to the bus and we got it to pull over and I reclaimed my purse! I love those drivers. I have their phone number memorized I call them so regularly.
I have used the service a few times and my family has also and we are satisfied. The price is negotiable depending on the mood of the driver. The owner, Roberto, is a very nice, handsome man who takes great care of my elderly mother. There is a bit of frustration when it comes to communication and emphasizing east and west of street addresses is necessary. They are Spanish speaking drivers (2 at last count). I get to places in one piece, barely, because speed limits mean nothing to them. They are pet friendly but my dogs and I are thrown side to side and on the floor at times because of their need for speed. Its not a relaxing ride for me and very fast. Sometimes the aggressive driving is necessary when in traffic but I prefer less stressful rides and prefer driving the speed limit. I don't want to risk my pets safety and won't use them if my dog is with me any longer. If you need to get there NOW and speak Spanish, they are the service to call. They are very nice family men making an honest living but wish they spoke better English. Don't be surprised if you call late at night and the driver sounds sleepy. He probably was but with his GPS and lightening fast car, he will reach you!