Best 30 Contractor in Fresh Meadows, NY with Reviews - YP.com
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05/14/2014
By: Cheryl H.
Big Value & Construction
DO NOT USE THEM. We contracted with this company 10 years ago for a new roof. We heard about them from a guy who helped us refinance our mortgage. We had a 25 year contract for the new roof and was satisfied with the work. Recently we detected a leak from one of our ceilings. We went up to the attic and discovered that the shingles had come off (perhaps during hurricane sandy 2 years ago) the roof and exposed the wooden beams which had begun to rot away. Unfortunately this had been going on for a long time and we didn't realize it until we got the leak. We now have holes in the roof and leaks and damage on two floors. We tried calling Big Value and no one answered the phone. We tried for a couple of days at different times of day. We couldn't understand how a business didn't answer their phone or have a recorded message. We finally got through to a cell phone number of the owner. He came over and looked at the roof from the ground (you could see lifted shingles). He said it was not the roof but the overhang at the edge of the roof. We took him upstairs to the attic where you could clearly see the sky through the roof. He still maintained that nothing was wrong with the roof. He said the roof needed some flashing. That wasn't true because we needed shingle replacement. Flashing is something used around protrusions on a roof. He refused to fix the problem and honor his 25 year guarantee. The company cannot be reached by phone, they do not honor their contracts and are referred word of mouth. DO NOT USE THEM. I've made a complaint to the better business bureau and will be suing them in small claims court.
Tips & Advices
If there is ever a dispute regarding payment over the course of the project, a contractor or subcontractor could place a payment claim, or lien, on your property. To avoid this, ask the contractor to sign a lien release, which is a legal agreement that states that any payment accepted is final. This can come in handy if a contractor has his or her own payment issues with their subcontractors. Signing a lien release form certifies that any payment made by a client to the contractor is enough to pay for any goods or services rendered.
Absolutely ask. Paying too much up front offers the homeowner minimal leverage if the quality of work does not meet expectations or contractual specifications. Try to establish a reasonable pay schedule, such as paying 10 percent of the total cost for each 10 percent of the work that is completed. Include this payment plan in the contract, as well.
Before any money changes hands, there should be a contract to sign. Make sure the specifics of the work and all costs are listed in the contract, including details. If you forget to have something included in the contract after signing it, there's rarely a chance of recourse.
Ask the contractor for proof of their certification before signing anything, as well as their proof of insurance. You should also check your homeowners insurance policy to see if they offer coverage for contracted work. You may want to call your insurance provider and ask for more details on what your plan will and won't cover.
Yes. Plans for how the work site will be cleaned at the end of each day as well as at the conclusion of work need to be put in writing. An experienced general contractor should make every effort to keep the workspace clean and prevent dirtying or damaging any other area. Even so, talk with the contractor about the daily schedule, the logistics of transporting workers and equipment, and how cleanup will be handled.

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