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By: Song S.
Waterstone At Fremont
I moved here in 2011 when rent was affordable. Rent, however, increased 30% in the last two years. These apartments were built in 1976 when asbestos and lead based paints were used. The heating and cooling systems are old and in winter, it will be cold in the hallways. I had to weather strip my doorway to close the many gaps to improve sustainability. The elevator is old, slow and needs replacing (with mobility impairment, I had been disrupted with many service interruptions). Walls and doors are thin. I frequently heard my neighbor's kids run through the halls and the long conversations held outside their doors. Multiple garage and building lobby leaks resulted in water stained carpets and might have explained the intermittent water shut off. Two years ago I came home from burying my father to a flooded apartment caused by the kitchen sink backflow from my upstairs neighbor. Needless to say, my neighbor's food was unappetizing. I had to be put into a hotel. Social events and monthly newsletters were discontinued since renovation resulting in a lack of community and effective communication (see barren sad-scape photo).Resident portal hadn't been updated in four years. I still was unable to pay rent electronically or by auto deposit while living in the gateway of Silicon Valley.On compliance, management returned my final security deposit more than two weeks past the 21 days required by law. And the laundry! Laundry hanging from balconies (see photo) is prevalent and unsightly. Seriously, do you really want to look at your neighbor's sari, towels and rugs? It likens the appearance to that of a tenement or row house. This after a major cosmetic upgrade. I should note that management failed repeatedly to address its own violation of community policies as well as other matters, e.g., see photo "This Building Smells Like Pee." A lack of responsiveness and enforcement results in blatant disregard and apathy. In sum, Waterstone Apartments, a PUR property and a subsidiary of The Marcus and Millichap Companies, needs necessary improvement.Note: Photos on Yelp.
By: Nick M.
Best Property Management Inc
Best Property Management manages my rental property in Hayward. They have been doing it for me for the last four (4) years. My experience with them as a landlord has been problem-free and I am very satisfied with their services. Here are just a few of the things that they have afforded me: deposits monthly rental to my bank account on time ** informs me right away if there are issues needing repair and gives me the option to take care of it myself or have their handyman do the repairs ** informs me ASAP of any new regulations that I need to comply as a rental property owner (e.g. carbon monoxide alarm, IRS Federal Withholding requirement, etc.) ** Robert Ventura, in particular, helped me determine the amount of rental increase that I recently charged my tenants by giving me a feedback on the current-ongoing rental rate in the neighborhood where my rental property is located. He took charge of speaking to my tenants regarding the rent increase.You will have peace-of-mind when you employ Best Property Management to manage your rental properties. They come highly recommended.Review by: Nick M.
By: goodsam05
Residential Property Management
I am writing this letter of reference for Sandi Ohms. She is honest professional and has given me personal service for over 6 years. Six years ago, I was confronted with having to rent out my Mother’s former residence. As my father had earlier passed away and my mother was not able to handle her affairs, I retained the services of a local property management firm. After three months of their relative inaction with the best they could do was a prospective tenant who wanted to rent the house for three months only. Then I was referred to Sandi, who had the property rented to an excellent tenant within less than a month. She has done an excellent job of property maintenance for me, and when the tenant was transferred to the East Coast two years ago, she again came through promptly, with an excellent tenant. I have every confidence that Sandi will accomplish the same quality property management for you that she has done for me during this time. She is honest professional and has given me personal service for over 6 years
By: Mike C.
The Rexford
Renovation completed in 2015. Brand new interior and exterior of very building, all new appliances, counter tops, cabinetry, hardwood floors, and washer and dryer in every unit. There are two pools, three fitness rooms, and free wifi!! The staff rocks!!!
By: Rita J.
Mission Property Management
I love the financial reports that I receive from Mission Property Management. It is very thorough and helps me do my taxes and other finances throughout the year.
By: Scott R.
Mission Property Management
I really like using Mission Property Management because of the resources they have to get contractors and repair men to my apartments quickly.
By: Ian M.
Mission Property Management
I used Mission Property Management to help manage a house I owned. They stayed on top of things and did a really fine job with it.
By: William C.
Mission Property Management
Working with Mission property has been a great experience. I have been very impressed with their professional support.
By: Cara B.
Mission Property Management
I think they have a lot of integrity and are an honest company to work with. I would recommend them if someone asked.
By: Ken S.
Mission Property Management
The residential managers were very courteous and professional. I would recommend their services to anyone I know!

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