10/24/2012Bams Hero's Burgers & Wings
Okay first things first, the food. I will start with the Ruben, its not on rye of any kind but on plain white supermarket bread, the sauerkraut is from a can not made fresh or even the night before. The sandwich was soggy and fell apart the minute I picked it up. It should not even be on the menu period. Next are the burgers, they are hit and miss, never consistent. Thy claim their burgers are cooked medium but are always well done and some times even soggy and just plain awful. It is nice that they use real bacon on there sandwiches and cheesy tots but it can not save them. The staff is inept in the kitchen. Thy seem to be lost as to how to make food and get it out in a timely fashion. There is no order what so ever, no head chef and I never see the owner meaning there is no standards and no leadership. Lastly they are slow just slow. Bottom line, the food is sup par, the service stinks and there is no leadership don't go there its not worth the price.
It's just a shame that they only have 1 restaurant in Fredericksburg. I go there mainly for the double mushroom and swiss burger, which is absolutely delicious. The other item I get is the large diet coke, which is larger than average, which I also appreciate. The folks there are always pleasant, the service is quick, and its just a nice place to visit. The double mushroom and swiss with that drink is $6.32, comparing favorably to the double cheese sandwich and large drink at Wendys for $7.41..Only downsides are the entrance and exit - the entrance has a speed bump I don't much care for and the best exit is all the way thru the parking lot to the west, with some congestion, but leads to a traffic light with route 3 which is pretty much essential if you are going to go east. The location of the old Rally's on Jeff Davis in the southern end of Fredericksburg would be more user-friendly.
My family & myself love to treat ouselves to dinner & dessert everyone in a while, & this is the best place to go especially if you have young picky childern. And the fokd isnt bad at all! Theres all types of food, all types of icecream & shakes. When we do visit it, my entire family leaves completely satisiyed!! Who could ask for more! Oh, & the prices are farely cheap, which does help in These types of economic days, so thats definitly a plus!! :)