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04/29/2016
By: Stacey W.
Giant Xpress
These guys were phenomenal. This was the first time I have ever hired anyone to help me move, and they made the process easy. Everything was clearly explained to me on the telephone when I reserved the service, and then they were diligent in following to confirm my appointment beforehand. The 3-man crew showed up on time and got straight to work. They wrapped my furniture meticulously, and were careful to show me any pre-existing damage before touching anything. Although I underestimated the time it would take to move my stuff (which I had carefully packed & organized), they moved quickly and efficiently. And the whole time, they were courteous and polite, asking permission before using the restroom or anything. They also did a fabulous job placing my furniture exactly where I wanted it in the new space.So it goes without saying that I highly recommend them and will absolutely use them again the next time I have to move. Thank you giant movers
02/23/2015
By: Jimmy T.
Giant Xpress
I consider myself lucky because I found Giant xpress movers just before I moved to the new house. I had a very tight budget and time was running out. I wanted to use a reputed moving company for the relocation and that is why I was having difficulties to find a good company within my budget. However, finally I came to know about Giant xpress movers and called. The sales rep Hope was very cooperative and cordial. Hope took no time to fix the appointment and submit the quote. I booked Giant xpress movers for the move. They did terrific. Their movers arrived on time, packed and moved all the goods before the allotted time, avoided any kind of unwanted circumstances and charged the same amount mentioned in the initial quote. It was a delight to use Giant xpress movers.
05/03/2016
By: Billy W.
Giant Xpress
Well first to start I want to thank everybody at GiantXpress movers they are wonderful and great team to work with. Starting from the sales person grace she was wonderful and very helpful over the phone she took care of me with lots of discounts cause I'm a retired and she made sure that the move was on my budget. The crew showed up n took care of everything thanks to Mike the supervisor that led the crew on doing a good job on the packing and moving everything. What a great company I would recommend them to all people. And I will move with them again and again if I ever move again lol. Again thank you very much giantxpress movers. The only reason im not giving 5 stars is cause they tool longer than i expected at pick up .
01/10/2015
By: Roberto D.
Giant Xpress
I cannot say enough good things. Giant Express Movers was referred to me by a friend. And they more than lived up to the high praises my friend gave them. I used them for a long distance move from NJ to FL and truly, cannot explain how professional, fast, careful, punctual and nice these guys were. They handled a very tough wrapping or moving with lots of patience and a long drive with ease and I didn't have to move a finger. Their sales rep Hope always answered the phones leading up to the move was helpful and responsive, and just got it done! None of my very valuable items were damaged or marked or even the slightest ding. I cannot recommend these wonderful guys enough. Thank you guys!!!
07/10/2015
By: Moses A.
Giant Xpress
Called these guys last minute asking to move the next day. They arrived at 9:30am the next day, 30 minutes before our allotted time so they could see the place and plan the move. At 10am they started promptly and worked with incredible efficiency. They were fun, easy going and respectful of our stuff. We were moving into a brand new 3-floor apartment and given the wooden stairs we asked that they be particularly careful moving things up the stairs so as not to damage the wood. They understood immediately and followed our direction. We're now fully moved in with a scratch, these guys were lifesavers. I would absolutely work with Giant xpress movers again and would request my same team!
11/24/2015
By: Randy M.
Giant Xpress
I knew moving was going to be difficult given the amount of stuffs we had. Some of our furniture was old and very heavy. But my wife wouldn’t part with them so we had to take them with us. I warned Giant xpress movers about the heavy furniture but they seemed quite unshaken. I understood the reason when the movers arrived. They were such strong men. They carried my furniture as if they were carrying feathers. I reckon these men had years of experience under their belts. Either way I could imagine the pain they were going through. I tipped them very generously once they delivered everything. You should have seen the smiles on their faces. It was truly a great moving experience.
07/26/2015
By: Jackie N.
Giant Xpress
I have read many great reviews about Giant xpress movers. That, along with the very reasonable quote they gave me, pursued me to hire this company. I must say, they really delivered. The crew of 4 men arrived 5 minutes early despite my expectations and started working immediately. They efficiently packed all my stuffs. They were so quick but careful while packing. The men then carried everything outside in a very cohesive manner. The organization among the men was absolutely abundant. I understand now why everyone sings praises for these guys. All my valuables were delivered to Des Moines, IA in the exact condition they left home. I couldn’t be any happier with this company.
10/28/2015
By: Jorge G.
Giant Xpress
It’s a long way from Fredericksburg, VA to Augusta, ME. My wife was worried sick thinking how we would manage to relocate so far with all our hoarded belongings. Luckily, we hired Giant xpress movers which did the job for us and did so excellently. The movers arrived on time and they were all very efficient. They took minimum amount of time to finish packing everything. Then the loading process also went smoothly and they were on their way to Maine. They told me that they would delivery everything in 4-7 days. The delivery was made on the 5th day. That is amazing efficiency. It was a very time and cost efficient move.
05/19/2015
By: Lee T.
Giantxpress Moving & Storage
GiantXpress Moving and Storage thank you for the smooth move from VA to NC. I really thought I could handle the move by myself but I realized I was only stressing myself out. When my coworker gave me your number I was very skeptical because I know moving companies like to rip people off. First they low ball them so they can sign then once they have your things they jack up the price. But you guys didn't do that you set a price and that what I paid. You was on time and very organize. You even listen to me vent about my problems when I just needed that. Thanks again everyone for the wonderful and smooth move.
08/26/2015
By: Harvey A.
Giant Xpress
Giant xpress movers has a very transparent pricing system. They have an amazing organizational structure and it shows in every aspect. I hired them to move my belongings from Norfolk, VA to Charleston, SC. Their movers arrived on time and the crew consisted of very young, strong and energetic men led by a very experienced foreman. I understand that they have had really good training. The foreman constantly pushed his men to not slow down. The men kept their energy levels very high till the end of the move. I was very impressed seeing how efficiently the men worked and how quickly they finished the job.
Tips & Advices
Yes, it’s best to empty drawers, wardrobes and chests before a move. Items always get knocked around a bit, and doors can fly open even if they’ve been taped. In fact, more often than not, movers will want to remove the drawers from a dresser--or disassemble the wardrobe to be more space-efficient.
Yes, it is customary to tip movers, but the amount varies widely. For full-service moves, a 5 percent tip is suggested, although, for extra service, some people go up to 10 percent . For small local movers, you can give each mover $10 for a few-hour job, or $20-$40 for jobs that take longer.
A bill of lading is the legal contract for the move. It provides a detailed receipt, in addition to a contract between the client and the mover. It authorizes the mover to transport the goods from one specific point to another, and it outlines the exact scope of services, with cost breakdown for those services. It also provides an itemized list of the inventory, and carrier liability protection for each declared item. Finally, it specifies the payment arrangement. Make sure to go over your itemized list extremely carefully before finalizing the paperwork--and get a copy of the full document. A good mover will go over everything on the bill of lading with the customer.
There are several items that moving companies will not move – those items will be listed on a document as “non-allowables.” These items typically fall in three categories: perishables, sentimental/personal items, and hazardous material. Perishables are food and plants. Sentimental/personal value is up to the client to decide, but usually includes jewelry, medical and dental records, personal paperwork, valuables and collectibles. Hazardous material is the tricky category, since it includes a lot of everyday items found in the garage, garden or kitchen. For example, cleaning liquids and pesticides both are considered non-allowable by many companies. Some go so far as to disallow nail polish and batteries.
A binding estimate means that the moving company cannot charge more than the stated amount, though they can lower the final bill if the scope of the job was smaller than expected. A non-binding moving estimate is more likely to wind up costing more than expected, since the movers can increase their rates for unforeseen variables like stairs, “long carry” and materials.

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