New Car Dealers
1413 Murfreesboro Rd, Franklin, TN 37067
11:00 am - 6:00 pm
- Mon - Fri
7:00 am - 8:00 pm
8:00 am - 8:00 pm
11:00 am - 6:00 pm
General InfoWe are a leading car dealer in Franklin serving drivers around Nashville for years. Customers come to us for quality, affordable vehicles with some of the best financing in all of TN. We sell and service new and used Kias, and have expanded over the years to better serve our new and pre-owned car, truck and SUV customers. Our used car dealership has a wide selection of certified KIA's and used vehicles with extended warranties! With factory trained and ASE certified auto mechanics you can trust our auto repair shop. Stop in for a quick brake repair and oil change using only the highest quality parts! We're your one-stop for all your auto repair needs, including being your local tire shop. Our dedication to customer service is a major reason for our success. We treat the needs of each individual customer with paramount concern. Allow us to demonstrate our commitment to excellence! Stop in today, no appointment needed! Or schedule your car repair appointment on our website!
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This dealership went from 5 stars to only 1 star in our eyes, due to a lender process issue that was not handled properly prior to their leadership change. Due to this issue we will not even return to have our 2015 serviced at this location.
Amazing service! Kelly did a great job with us and we couldn't be more satisfied.
My husband and I began our day at the Hickory Hollow Kia location. It was a terrible experience. Despite that we continued on to the Franklin location where we met Andrae McCarter. From the beginning he listened to us and was exceptional in every way! We intended to buy a used car but in the end bought a brand new 2014 that we love. Andrae surpassed all expectations we had. In the future we would look to buy from him again. He made it painless and fun!
Would highly recommend. Jonathan was amazing to work with. Very satisfied.
I wasn't at your dealership today, but the last time I was there (earlier this week) was to have my vehicle serviced. It went great! Love the service staff there!
I want to comment Anje, she is a pleasure to work with, a great representative for your dealership and knows her customer. She is one of the reasons that I have purchased 3 Kias since 2011.
The people are very nice. I wish that when I had low air light was on that it was taking care first time I was there... I had to bring it there one more time. It felt like the man didn't help me out. The lady was very helpful.
The salesmen and managers were so easy to deal with. The service was top notch. I felt like they went above and beyond to help put me in the vehicle I wanted right from the start. Jesse & Lyle could not have been more helpful. I would recommend Franklin Universal Kia to all my friends & family looking to purchase a new car in the future.
Everyone was nice, pleasant and easy to talk to.
I had my 3000 mile service. The service department was outstanding as always. Anja always has a smile and gets you in and out VERY quickly but doesn't skimp on the services performed. That why I keep going back.
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