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07/20/2012
By: maribellasmom
Tierce M L III DVM
I've had two cats and two dogs operated on by Dr. Tierce. It is true his operating room does not look like TV operating rooms or is neat and orderly like some hospitals. But he does not have to worry about hospital based infections, either. He does use sterile technique and his operations are awesome to watch. I know, I observed several operations on people while my husband was in medical school and residency. Remember, it is the quality of the air, not what is on the floor. Do you really want to pay for a hospital operating room for your Fido? Most people could not afford it and might lose their pet. He is an awesome surgeon. My husband, M.D., said if you want the straight truth, Dr. Tierce will give it to you, unvarnished. I guess some people don't really want to know everything. Probably some pet owners don't want the whole straight truth. Dr. Tierce's operating technique is brilliant, he puts animals who have been injured beyond belief back together. When he put my TINY kitten's knee back together after she tore it completely apart, it was a miracle. Another cat of mine ate a piece of elastic about a yard long, and it ran completely through his intestines, gathering them up, and not passing with his stools. Dr. Tierce let me watch the surgery and he meticulously clipped the fiber that would not dissolve, a long procedure where the fiber had cut through the intestines. He was absolutely sterile. This precious kitty has done very well, he now weighs 17 pounds. And when you are the best, you can be gruff if you are pressed for time, or tired because you have been pressed into performing one more miracle on a dog hit by a car and needing immediate surgery. Yes, I saw dog brought in and taken straight into surgery. However, after sitting and holding my babies while they recovered, I saw only love and awesome caring for his patients, and I was there for hours a day for two six weeks recovery periods. As for the turnover in veterinarians, Dr. Tierce has let young vets, just starting out, without a place to practice if their own, work for him, and older vets who want to cut back but still practice. You should ask. Yeah, he is a little overcrowded, the waiting room is often full, but when an emergency comes in the door, he is there for your animal children. By the way, he attends veterinarian conferences to stay up to date on the latest. Wonderful!!
08/08/2013
By: jebyballard
Tierce M L III DVM
I thought it was important to take moment and let others who are searching know that Dr. Tierce is the finest. He operated on my Doberman's ears (yes, I know not all people want their dog's ears cropped). I was hesitant and did my homework regarding who the best vet choices were. Her ears came out perfect. They are perfectly symmetrical and an artist couldn't have crafted them better. And has seen her twice again because she likes to eat everything - especially if it's indigestible, apparently. He also saw my Golden when he got bit by a copperhead- SCARY- if you've never seen a dog with snakebite because their face swells to the size of a basketball. I was pretty sure he was going to die and he didn't. In fact, Dr. Tierce took care of it so quickly (in thirty minutes from me leaving the house) that there's barely even two little battle wounds on his nose to remind him that snakes are not his friends.Animals love Dr. Tierce and his whole staff, he genuinely takes the time to honor each patient and their owners as well. My dogs adore him. Whatever they are suffering from, when they get to his office, they perk right up and act like they weren't just dying an hour ago. So, if your animal is sick, needs surgery or a poisonous snake tries to take their face off, you know where to go. If I could give him 10 stars, I'd ask for 11. Added bonus- Starbucks opened two blocks over.
01/09/2015
By: Glynda A.
Western Hills Animal Hospital
Our cat had this huge growth on his back near his neck, which was filled with fluids. On the morning we were to take him in to have it looked at by Western Hills, it burst. I freaked out and took him to a vet closer to home. The first vet (name withheld) wanted min over $400 to cut it out. I wound up still spending over $160 to have it lanced open and drained, packed with antibiotics, a shot. It didn't help and the opening closed up and started growing and filling up again. Two to three weeks later we took our cat to Western HIlls. Dr. Rourk, took good care of our Poohkie! He tested him for cancer, monitored him overnight, called back next day with cost (which was under $200 for everything). They even kept him one more night because my husband couldn't get back over there until Saturday to pick him up - no extra charge. We had to take him again cuz the tumor grew back - less than $160 this time! This is my vet clinic from now on! It is well worth the drive from Keller area to go to a clinic that is not going to price gouge you to love your pets. Thanks, Dr. Rourk and Team!
11/20/2012
By: richard.weiss.1253
Texas Coalition for Animal Protection
We checked with the vet we have been using and three others in Keller. They ranged from $350 to $400 to spay our healthy one year old 30 lb dog. Luckily a friend referred us to TCAP. We had to wait a month to get the spay scheduled. Every staff member I spoke with by phone and each one I encountered at TCAP were smiling, friendly and helpful. I was given accurate information regarding drop-off and pickup times, however I misunderstood and expected staff to call when my dog was ready to be taken home. A staff member called at 3:30 pm to find out why I hadn't come for my dog. She was very pleasant. They had to stay late to wait for me and there was no complaint, not even a frown! My dog was spayed with no complications. I recommend TCAP for their professionalism, courtesy as well as the low cost. I plan to get my dogs vaccinations and heart worm preventative at TCAP.
06/06/2013
By: carol.zellman.5
VCA Lakeside Animal Hospital
I have used Lakeside veterinary Clinic for many years and for all of my numerous dogs, cats and puppies. Dr. Sultemeir pulled one of my shepherds from deaths door from an injury and taken the utmost care of the others. I have during this time, found all of his associates and staff to be very caring and responsible in every way.I have raised GSDs for about 7 years and one of the pups that was purchased came down with a mysterious malady after a vacation in Colorado. The owner took him to 4 vets with no success, so I told her to go to Dr.Keith Sultemeir......within 1 week, her pup was much improved and today is completely cured.As far as I am concerned, I will always trust and go to Lakeside Clinic
06/11/2012
By: mary
Animal Doctors of North Texas
This place is wonderful! My entire family have brought pets in for treatment and they have bent over backwards to be helpful and understanding about pricing. I brought in 2 tiny kittens that were dying and through their knowledgeable and caring treatment they survived and are thriving. My daughters dog has to have ongoing treatment and they are extremely understanding about her limited finances and have been very good to work with her. To the person that wrote the bad review - are you sure you came to Animal Doctors - or did you go to the super high priced vet down the road?
02/16/2014
By: Kathy G.
Animal Doctors of North Texas
Dr. Daniels and each of her staff always greet us by name, and the health and well-being of our dogs is their top priority. They know our animals and can help us identify issues that need to be addressed before they become serious problems. Dr. Daniels keeps abreast of the latest developments in veterinary medicine, such as identifying a new drug that could help our dog who suffers with allergies, and save us money, too. Our dogs are our kids, and we would not trust their care to anyone but THE BEST.
06/05/2014
By: Patt H.
Tierce M L III DVM
Dr. Tierce and staff are not only top notch, but they are kind and caring. We have a cat that he saved after two other vets told us to put him down. It took four major surgeries and four months but he is fine now. We made many unannounced visits back to where the animals were caged. We saw only well cared-for animals and caring staff members. I believe what's going on now is nothing more than a witch hunt. And people suing for a million dollars over a dog that they ordered put down!!! Please.
08/02/2013
By: Amber W.
Family Pet Clinic of Richland
I've been taking my pets here for at least the past seven years. I've taken dogs, cats and now a rabbit and I've seen almost every doctor in the building and they have all been super friendly and seemed to really care for my animals. I remember a few years ago when I had a sick cat and they got me in immediately and gave me every option possible on what to do, unfortunately he had to be put to sleep and everyone there understood how hard that was. I love this office and will never go anywhere else!
08/24/2013
By: kellykilpatrick
Animal Hospital of Park Glen
I have gone to these vets for 23 years and moved as they moved into new facilities. I have had many animals that two of the vets went to extreme effort with great expertise and provided superior diagnosis that an expensive specialized vet in Dallas couldn't diagnos and saved my child's animal. All few complaints I had were always resolved by the office manager. I found the office manager extremely responsive to an email. Look on the site for it.
Tips & Advices
Most 24-hour clinics do not allow owners to stay with their pets overnight. However, many do have specific visiting hours or will let owners see their pets at any point during the day. In addition, owners can call most clinics at any time for an update on their pet's well being.
  • Important phone numbers, especially those of the the veterinary clinic, the animal hospital or emergency clinic, and the poison control center
  • A book detailing pet first-aid steps
  • Copy of medical records
  • Nylon leash
  • Muzzle (only use if pet is not vomiting and has no difficulty breathing)
  • Absorbent gauze
  • Nonlatex disposable gloves
  • Scissors
  • Tweezers
  • Nail clippers
  • Digital thermometer
  • Sterile saline solution
  • Hydrogen peroxide (to induce vomiting only at the recommendation of a veterinarian
  • Milk of magnesia (to absorb poison only at the recommendation of a veterinarian)
Find a 24-hour animal hospital that provides emergency services within your area. Keep the facility's contact information in a place that's easy to locate, such as the refrigerator, address book, or smartphone. Most veterinary clinics operate on standard business hours and are not equipped to handle emergencies.
Veterinary clinics operate on a smaller scale than animal hospitals. The latter are more likely open 24 hours and provide emergency services. The former generally operate on typical office hours and only perform wellness exams and minor surgeries. Veterinary clinics also do not generally perform laboratory tests on site.
The specifics vary depending on the type of visit. For a wellness exam, bring:
  • Medical records
  • The type or brand of food the pet eats
  • Medication (including flea, tick, and heartworm medication).
If the animal needs medical treatment, the following may be helpful depending on the situation:
  • Fresh stool sample
  • Vomit sample
  • Video of the pet engaging in abnormal behavior
  • Substance the pet may have ingested

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