Sam and Josh are simply the best. I recently bought a 2002 Range Rover, which had the usual head gasket, ABS, and leaking problems. After calling around all three area Land Rover dealerships, taking it to two separate shops, and calling at least six more indies, I had a pretty good idea of what to expect. All the others were either inexperienced or were going to charge me over $7,000 for the repairs.When I finally found Cowtown Rover, Sam not only diagnosed the issues within minutes, he offered to fix a few additional preventive maintenance items for a whole package deal significantly cheaper than the rest. He even offered to drop me off at home and picked me up when the car was ready (over 30 minutes each way). When my car was ready for pickup, he found a few more issues pertaining to bad relays, and he just fixed those as part of my deal without additional cost. Sam and Josh truly care about their customers. They saved me a boat load of money and gave me something even more valuable: peace of mind. I can drive my beautiful machine knowing that it's in great shape, my family is safe, and that I got the best deal in town from the most experience Land Rover mechanics anywhere in the world.Thank you, Sam and Josh! You guys are way better than the competition, and I will tell everyone to see you, no matter what car they drive.
My new car buying experience with Autobahn VW was exceptional! Compared to other car dealerships they had a complete no pressure, no games approach to selling vehicles. I wasn't pounced on by a salesman as soon as I got out of my car which was a refreshing change. Once I was ready for help I went inside and asked for assistance. My salesman (Daniel LaRoche) was great from beginning to end, was very knowledgeable on the vehicle I was interested in and took the time to make sure I made an informed purchase. I also emailed him several times about specific questions on the car, maintenance information and vehicle availability. He responded promptly and was very helpful. There was no discussion of money, payments or anything until I initiated that conversation. They also didn't try to play any games after the purchase price was finalized (no dealer extras like paint protection, fabric protection, VIN etching, window tinting, nitrogen in the tires, extended warranty or anything else was offered).I fully recommend this dealership and salesman to anyone interested in a Volkswagen! The salesman was great and the dealership was wonderful!
I am a single mom and I moved to Dallas back in August of 2012. I was looking for a car without having a big budget, but also with the desire of finding a good reliable car that will not break down on us. My youngest daughter saw a nice Nissan Murano on Craig's list ant this is how we found Hertel Auto. We had the best experience ever in acquiring this car, because the people there are outstanding; the owner is truthful and fair, the cars they keep in stock are in excellent condition, thus I will always recommend them to all my friends and family. Our car is running great and we know you will not only find a great car there, but a very high, surprising, quality in service.
I am a proud customer from here, I have bought 1 cars, 2 trucks and my kids have even bought cars from them,, we have one more to go,, and have never had any problems out of any of the vehicles we have got from them,, they have always worked with us on ever one that we have gotten, wish my old sales person would come back, Ivan, oh he was so funny,, and good to be around,, but our new sales man is pretty awesome,, David,, could not ask for a better crew to have to work with,, I can say they are more nice and polite than a big dealership,, so glad you guys are there,, thanks for being there for my family and me, Wanda Cole