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08/06/2012
By: compassionatern
John Peter Smith Hospital
This is the best hospital in Fort Worth especially considering how many patients JPS sees on a daily basis. First I would like to start by saying JPS saved my sister's life. She was going to have bladder suspension surgery and after some tests they found that she had stage 2 Hodkins Lymphoma. She is currently in remission due to JPS's excellent health screening. I would like to respond to some of the comments made about JPS. I have been an RN at JPS since 2006 and I must say that I have seen enough to write a book. JPS nurses and Doctors do not get enough credit for the abuse we recieve from patients and their family members. As for the long ER wait... Yes, this is a county hospital and due to the recession we have be seeing more and more of the county's uninsured residents. It is very uncommon for the ER to have less then 100 patients at one time. Harris and Baylor are considered busy when they have 30 patients at one time. Our ER does an excellent job for its patient load and the acuity they get. For the lady who is upset because the nurse did not return her phone call... You are complaining to wrong people. Throughout the US there are HIPPA laws in healthcare. By law, a healthcare provider can not release any information over the phone. We don't know if you are his nosey ex wife or the housekeeper and part of our job is to assure the patients privacy. If the patient requests that the nurse call you, the nurse will do so and will talk to you in front of the patient. I have been in your situation before and I know how much stress that causes but please understand that that nurse wants to keep her job. For the patient who tried to committ suicide and then call 911... Yes, it is against the law to committ or attempt suicide and by law the police can not let you go if they feel you are a threat to yourself or to others. This is called a mental application for detention. Also, all inpatient psychiatric hospitals (Harris Springwood, Baylor All Saints, Millwood) are locked down facilities and it will feel like you are in prison. Please understand that JPS nurses and doctors see the worst of the worst in Tarrant County. We are mentally and physically abused often but we work at JPS because we WANT to. We are a team/ family and our passion is to help people and save lifes. Jps has new management and changes are being made to have even better customer service and patient care. I personally love JPS and there will always be a special place in my heart for this amazing hospital!
07/29/2017
By: Thomas H.
John Peter Smith Hospital
I had surgery there for a hernia repair. There are over 500,000 of these repairs done each yr. Thought no brainer to have this procedure done there. Well the resident who perform the surgery was incompetent did not finish the job. A 2nd procedure was needed to fix or complete the job. I came to this hospital thinking I was going to get a better deal then the private hospitals. Since I was paying out of my pocket. In good faith I paid the required amount up front of 2500 dollars. At the first post op appointment at the surgical clinic they knew it was not fixed, so I had to have a sonogram which cost over 500 dollars no good deal there, also I had to return several times after first surgery. Got nickel and dime to death.. in between the 2 surgeries I paid the Anesthesiologist Bill of 2300 dollars My balance with the hospital was 6100 dollars in which a payment plan with no interest was set up with billing and myself to pay 300 dollars a month for 22 months. After a visit with the chief of staff a 2nd procedure was performed to fix what the resident did not complete. Even the chief surgey was asked point blank if this should have been fixed with the 1st surgery his answer was YES. The hospital sent me a bill for 28000 dollars and a Anesthesiologist bill for 6900 dollars. Pretty much a switch n bait.After 3 months of trying to get help with this bill the staff but one person has continued to lie to me. I have been very patient with this process but pretty much the hospital and it's staff don't give a Damm about fixing this issue. This issue has caused my blood pressure to go through the roof. This hospital is a good example why our health care in this country is in a mess. I will never set foot again in John Peter Smith hospital
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10/31/2015
By: April D.
Dr. William C Moore, MD
I had been seeing Dr. Moore for chronic pain mgmt, & he did a fair job providing it, then about 4 month ago, on a busy day, I waited over an hour just for my Rx's, my nightmare began.They took the directions for one of my meds & put it only one of my other meds. Because I was tired & in pain, I didn't notice until they repeated the error a second time. When I called the office, the medical assistant refused to consider it was an error & told me it was ordered that way, I would have to make another appt, & pay another $30 copy, if I wanted to talk to the doctor or PA. I thought the error was fixed, they told me they didn't give physical Rxs anymore, they would send it electronically. My family member brought my medication home, & I found they had made another error. I reported it & had wait 9 days without my main pain med, only to get there & find the doctor had just left. I asked the staff to catch him, which they wouldn't, so I had to come back the next day, in pain, frustrated & tired. When I got there,a doctor I had never met before told me that, yes, they had made an error, which they wouldn't admit the first two times. He fixed the error & handed me a physical Rx for it. Then the office manager came in & told me they wouldn't see me any longer because I had gotten angry with them & yelled at the medical assistant and hung up on them out of frustration. After taking my break through pain med every 2 hours for 9 days to partially control my pain, I was in pain & over tired, but they had no empathy. If you Use this practice, do so with caution. If they make medication errors 3 times over a few months, you have to wonder what other errors they are making.
05/30/2017
By: Douglas R.
Ellis, Thomas S, MD
I had suffered the pain of Trigeminal Neuralgia for a few years before consulting Dr. Ellis. My pain could be relieved by medication, but progressively stronger meds were needed. The last caused my sodium level to drop to a dangerous level. All of these meds reduced the quality of my life. In my first appointment, Dr Ellis explained a proven procedure that he had used successfully many times before. The clincher was a video on his iPhone of one such procedure. In it, I saw him separate the irritated nerve from an adjacent blood vessel near the brain. He then inserted a teflon wool pad to keep them apart. I was convinced that this was the solution for me. Later I was admitted by Dr Ellis to Harris Methodist Hospital Fort Worth where he had a proven team to help him complete the procedure. I was assured that Dr. Ellis would be the only surgeon to work on me. Following the procedure and recovery, my pain has been eliminated. I can't recommend Dr. Ellis highly enough.
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07/15/2015
By: Cindy A.
Life Span Medical Consultant
I was looking for a doctor for my 69 yr old mother who's field of expertise included geriatrics. It was time for the transition as mom was/is dealing with "brain fog" some days as well as a generalized memory deficit, had experienced 2 minor strokes, minor heart attack, and a stent in one of her cardiac arteries. So, there was no "pressing" issue, with a move placing 70 miles between her and a team of doctors who cared for her well for 20 years, a change was necessary.My research of the area brought us to Dr Collins as one of Dr Carters associates. Dr Carter was my first choice with an extensive CV including a BA in Social Work. I found that Dr Carter only sees employees of JPS as patients.After the initial visit, I found Dr Collins to be a caring, brilliant, confident, capable doctor. Both mom and I are excited to have found this woman and this system (JPS/Life Span) within 20 minutes of moms new home.
01/04/2015
By: Hollyanne S.
D Pedro Steven MD
Dr. Steven Pedro is a cocky, know it all, brilliant man!!! He worried me at first how for sure he was on things, but hands down knows his you know what! I was diagnosed with chronic hives and had them for over a year and a half. I went to my family doctor, immunologist, and allergist. They all did not know what to do and told me to wait it out. Some gave my steroids which made me gain a lot of weight and weaked my Immune system more. I was covered head to toe and itchy. Dr. Pedro looked at me for 10mins. BAM! Came up with a crazy concoction of medicine and I was cured. My skin is beautiful and clear! I only had to take the medicine for a few months to make sure it was gone. Better yet no weight gain or side effects! Dr. Pedro knows his stuff!!!! Highly HIGHLY recommend him!
07/29/2016
By: Mayra G.
Dr. Kevin Doody, MD - CARE Fertility
The experience from the first day we walked through the doors of this wonderful office has been excellent and has continued through today signing the release forms. We want to not only say thank you to Dr. Kevin Doody for his outstanding medical work and services but to also the outstanding staff here at CARE! It's everyone effort here that we believe makes this location the absolutely best! Thank you again for everything you have all done to help us through our journey and hopefully we'll see you all again in a year or so! Greatly appreciated, Yair and Mayra Garcia.
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09/23/2015
By: Alan L.
Godbey, Teresa, MD
I have never had a Dr...in the past years..like Dr Godbey..she has been attentive to my questions and spends..extra time if..a patient needs to discuss problems with her...I deeply appreciate all DR Godbey..has done for me..I have been able to find solutions to my poor health...she in a very empathetic way encouraged me to lose weight..and has helped me with my blood pressure medicine and diabetes meds...I would have to say..if DR Godbey is not your DR..than you aren't getting the CARE you needSincerely,ALAN LATCHAW
05/20/2016
By: Sandy S.
Dr. Kevin Doody, MD - CARE Fertility
Dr. Doody has been very informative and helpful! The only negative experience we had was with the IVF coordinator. She never really had many answers for us, and made us feel as if the only thing that mattered was payment. With one failed IVF cycle we needed more comforting and more answers before starting. After we started treatment though our expirence was great! Overall the doctor and nurses have been wonderful!
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02/20/2017
By: Ryan F.
Everman Ambulance
People should have the right to go to what ever hospital they want and they should not have only one hospital to go to and should not argue with the person or the family on what hospital the family chooses they need to have two ambulances in everman tx not just one and they use one as a back up and getting have a backup Crew very unhappy with there service here in everman tx
Tips & Advices
Urgent care is best for cases with low risk or impact, like a bad , but not life-threatening, cut to the finger. However, if you experience difficulty breathing, speaking, seeing, or chest pains, visiting an emergency room is likely the safest decision.
Trauma surgeons are those who perform urgent operations. Their duties often differ in that the majority of their work occurs in the operating room, while ER physicians mostly work on the hospital floor.
Emergency room physicians work long, intensive hours, often in 12-hour shifts. While not every shift may be that long, the profession requires large time commitments from both doctors and nurses.
Many emergency room patients can be treated and sent home on the same day, but those requiring extended stays or outpatient procedures that require hospitalization may need to stay a few days to a week, or longer, depending on severity of the condition.
Licensed physicians and nurses are responsible for treating and caring for patients, as well as ensuring their safety. Patients may also come under the supervision of surgeons.

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