Chrysler Dodge Jeep in Fort Worth, TX with Reviews -
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By: Ryan P.
Fiat Dealer Fort Worth
Owner said to come down and say it to his face..I visited the fort Worth location 5 days ago. Typical visit, not the typical experience.Tony is a part owner of the location and "works" in Used Cars. Certain perks must come with being a part owner because he called me on the phone and told me to come down and say the following to his face.Tony held my keys, and then 2 days later sent me a txt to let me know he also had my license and asked me to buy the car I was looking at. It took 3 hours and a trip to every department to get my keys back so I decided to take steps of my own to get my license back.5 days later,... I still don't have my license.I told Tony I would rate and post my experience on social media until I got my license back.Each day I have been explaining my experience to the dealer and to other dealers with the same name, Tony continues to refuse the return of my property.Ryan Thompson
By: Derrie W.
Frank Kent Cadillac
I bought a 2014 Cadillac XTS from there last year. I haven't even had the vehicle over a year and the screen has went out . It has a stack in the Cadillac from the factory . I have called the warehouse , everywhere to speak with managers etc and nobody wants to own up to cadillacs mistakes. The cadillacs ranging from 2013-2015 the stack touch screen goes out where you can not control your Ac controls etc and the warranty does not cover it because the radio is included. That's not the customer fault that Cadillac made the vehicle like that from the factory. They should recall it and fix our car. We paid good money for a Cadillac and to get service and treated like crap is unacceptable . I went to frank Kent drove 3 hours for them to tell me to bring it and we will see if we will help fix it or fix it period under good will. So I drove 3 hours there and dropped it off. They didn't offer to help me with the diagnostic test even though I have paid for it once in temple Texas Cadillac dealership , they basically said the manager said he doesn't want to deal with this situation sorry. So screw you pretty much your stuck. They charged me 140.00 for the test full service. I don't think that was fair to a customer who had paid 30,000 for a vehicle and haven't even had it a year. This a problem that Cadillac needs to correct because it is not fair to customers who has these problems and has paid good money to get treated this way. The frank Kent dealership gave me great customer service when they was getting my MONEY. Soon as a problem arises don't expect any help. I wouldn't go back now . I wouldn't recommend this dealership again. They didn't even offer to help give a discount or anything . Not good customer service to me. I am very disappointed. Cadillac needs to fix this problem. Recall the stack and be responsible for your vehicle that you put on the market to sell. We are paying customers and derserve to be treated fairly and have a dependable good car.
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By: Alisha C.
Drive Right Auto Sales
I am trying to build a case against this auto place.. I too was screwed over. Please contact me if they repossessed your car and tried to keep your money.
By: marshamckinnie
Nissan of FT Worth
It took a while but worth it because I am very pleased with purchase.
By: nathansevatson
Nissan of FT Worth
Various cars to choose from, easy test drive, overall great experience
By: felicitasacosta
Nissan of FT Worth
Very easy and comfortable.....................
By: Quisha T.
Drive Right Auto Sales
My son bought a car from this bullshit ass place im only had it for two days in the motor went out.soo as he called about it asking yhim to fix itThey came on repod the car..please do not pay a car from this please they need to shut it down
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By: Nate P.
Clement's Auto Sales
Great experience, very professional and quick! Employees are very friendly, I lost some change but ya know what can you do?
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By: Grady R.
Audi Fort Worth
I won a $50 gift card from this place at an event held on 11-12-16, issued to me from one of the dealership management, come to find out, the card was only good thru 2 of 2016. 'Story of my life'
By: Casey J.
I loved my experience at CarMax on 8400 Anderson Boulevard Fort Worth, Texas 76120.Charles brown was so helpful an fast with the car buying experience. he got me approved in no time with a 2015 jeep Cherokee latitude. he was understanding and very nice. also I want to say the closing was very smooth Omor Ayanru was awesome in finishing up my paper work. overall great customer service

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