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12/23/2014
By: Katie R.
Dupont Downs
I have waited nearly a year to write my review, and my feelings have definitely NOT changed! The venue is perfect - charming, rustic, yet chic, LOVED everything about it. The owner, is a different story. When we booked the venue we were given a rental rate of $1200. Reasonable for the venue size - not the cheapest, but it is fairly large. Thinking this included tables, chairs, bridal suite AT LEAST. Come to find out NOTHING is included. She will nickel and dime you for EVERYTHING. For a venue this size, that does wedding all the time, there are not even basic tables and chair included. We had to even rent those. She takes a cut of the catering fee, and has a list of "approved vendors and will charge extra if you don't use them. The cost for decor was ridiculous even though all decorations we used belong to her and are on the property. She showed us many centerpiece options and then when we picked said she didn't have the materials so it would cost extra to order everything. She comes off as very money hungry. She constantly emailed my mom and I looking for money, even when it was not yet due and we had been on time on all other payments. I was happy with the end result - our reception was beautiful and we still get compliments. However, the cost of all of the "extras", and even basics, ended up putting us way over budget and she was not helpful in bringing HER outrageous costs down, even after I brought other bad reviews to her attention. Also, when confronted and told that all of these hidden fees should have been included in the contract, her response was that it would make it too long and she didn't want to have to spell it all out.Beautiful venue, and the owner truly does a good job in decorating. But her personality, business style, and lack of professionalism are enough to leave me steaming even now!
08/24/2012
By: garden5555
Dupont Downs
The hall is very pretty, which is why we picked it. However, they have poor management. I was not treated very kindly & was even laughed at when I mentioned my budget. They expect you to rent their decorations or else they don't treat you the same. They do not write down the correct information regarding your event & was told numerous incorrect things days before, which turned into more fees. Very money oriented people. Hard to get a hold of when you have questions also. I would not recommend this place simply because of it being poorly ran. Otherwise, the hall is very nice & kept well.

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