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Wow what a change! Quick and efficient staff! Although the place was busy, I was greeted when I came in; and, attended to without delay. After choosing a network provider that fit my needs, and my budget, I was up and running in minutes (not an hour). No hassles, no sales pitch, no bundles and I can pay my bill over my phone!
Hi The W., I work for Craft Laboratories and happened to come across this review. Sorry for not getting back with you sooner, we just saw this. Please call us at (260) 432-9467 and ask to speak with either George or Bill to fix this issue. We apologize for your experience and we want to make this right!