Carpet City in Fort Wayne, IN with Reviews -
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By: Dan S.
Riverwoods Flooring
Great experience. We worked with Dave and he not only gave us a great price but was also very knowledgable about all type of flooring. We were doing our whole house and were concerned with chemical sensitivity. He directed us to Kahrs hardwood. We just finished installing and it is beautiful. The whole process exceeded our expectations. Thanks so much.
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By: Scott C.
C R Carpet
I hired them to redo the bathroom and I told them they have 2 weeks and it has been 1 week and looks like nothing has been done. They don't return phone calls. Poor customer service. I will never walk into this business again.
By: Leslie F.
Riverwoods Flooring
We ordered Coretec Plus Flooring for our basement. We could not be happier. We wanted a floating vinyl. My husband was doing the the install. This floor was recommended by Riverwoods and we couldn't be happier. It fit in our budget and exceeded our expectations in quality, design, and ease of installation. Thank you.
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By: Richard R.
Riverwoods Flooring
They lied to me about the delivery date. Told me it would be less then a week. It has now been two week and still no floor. Not even a phone call
By: Marcy B.
C R Carpet
I do not recommend using CR Carpet for anything. The entire staff is unprofessional. They do not return phone calls. They do not send enough people to do the job. When they do install your product it is not up to par. You will have to hire someone else to come fix their mistakes. Stay away from this company.
By: creekchub
Classic Floors Inc
If you are reading this review because you are thinking of having your wood floors installed or refinished this has been my experience with the company Classic Floors in Fort Wayne Indiana.When we first went to their place of business we were met by Kay. She showed us into the show room of wood floors, you felt as if you were in a business that did quality work.We did the rental of their equipment instead of them doing the work. When you rent from classic floors you use the same equipment and products they use when they do a job. I had to do some repair work on my floor and Pat was very helpful and patient in telling me how to do so. Kay was knowledgeable on getting me the correct amount of wood for the repair.When you rent the equipment, Pat is very good at making sure you have an understanding of how the equipment works. We actually had hands on training prior to walking out the door of their shop with the equipment. Pat went above and beyond by even telling us how to take care of any mistakes we may cause while stripping the floor, such as drum marks in the floor. They may be a little more costly than a box store (Home Depot or Lowes), but they give you their support and knowledge. Pat even gave us his cell phone number and told us to call if we had any problems. I did have to call Pat and Kay for advice and they were very prompt at getting me the answers I needed. The floor turned out beautiful and we are really glad that we were able to do our floors with their help. If you can afford it, I would suggest letting Classic Floors to do your floors for you. It is a lot of work; if you’re willing you can do it with their guidance and quality products that you can’t get at a box store.
Tips & Advices
In most states, contractors are required to have a license before taking a job. Some states also require registration. To be licensed, contractors must pass an exam and meet certain qualifications that prove he or she is a competent flooring contractor. Registration is simply a list of who will be performing a job.
The time it takes to install flooring depends on the type of flooring and the size of the room or rooms involved in the project. In one day, a typical contractor can usually install up to 2,000 square feet of carpet, 600 square feet of hardwood or laminate, or 400 square feet of tile or stone.
  • Do you have a professional license, insurance, and a business liability policy?
  • Who will work on the project?
  • Do you subcontract, and do you screen workers and have insurance policies to cover them?
  • Do you have references or examples of your work I can see?
  • Do you charge for an in-home estimate?
  • What type of flooring is best for my home in terms of architectural consistency, environmental influences (such as whether a certain type of flooring will be affected by humidity in my area), and durability?
Legally, insurance is not necessary, but it's a good idea for flooring contractors to have it. When hiring a flooring contractor, ask whether the business is insured. If it's not, consider that a red flag.
A flooring contractor should know the pros and cons of each flooring option. These might include pricing, time of installation, durability, and average lifespan of the material.

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