Auto Zone Locations & Hours Near Fort Wayne, IN -
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By: Boost1devin2 ..
Don Ayres Honda
Multiple problems with a low mileage 20k car I had just bight from here. They never return my calls. Showed up incredibly early and they made me wait till right when I had to go to work or get a full point instead of half. The first time Ivery ever been late to work. Borderline duress if not fully duress. These guys are big con men. They tried to sell me a car with a huge dent in it and a car with a driver seat that didn't work. Wouldn't go there again. A day doesn't go by where I don't wish this place would go out of business for what they did to me
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By: Zach V.
Horrible customer service. Refuse to price match. Didn't offer the oil I wanted in the 5qt jug so wanted to sell me 5 1qt jugs for $20 more. Even the general manager who was there wouldn't accommodate this simple request. They also explained to me they can't lower the price because they don't offer it in the 5qt size and go "do you get it" like I was dumb or didn't understand why. To top it off this was a manager not just a regular employee. Just 1/10 a mile away is a Napa, and advance auto who will better take care of their customers.
By: Jill S.
Hires Automotive Center
Adam hoots the service manager is a lier and a crook. Took my husbands avalanche there for smoking and burning oil. He came out to the waiting room and told me $900.00 would fix the problem. Later only to find out he gave the truck a tune up. He is a crook! We didn't have the money and he convinced us to do the financing thru a company they worked with. 900.00 later the truck is smoking worse and now stalls periodically for no reason. He is a BOLD FACE LIER. We've totally been taken advantage of that place even tho we went there for 4 years. Never again. Horrible, horrible service.
By: Kevin M.
Don Ayres Honda
I came to Don Ayres Honda to possibly purchase a CR-V for my wife. At first, everyone was very helpful. The sales agent did a great job explaining all the features of the vehicle. We returned on a few separate occasions to test drive, as we were also looking at the RAV4 and were in the process of comparing the two. Through Internet research, I located a dealership 3 hours away in Illinois that priced out the CR-V for a super deal and they would include a handful of accessories that my wife wanted such as all season-floor mats, mud guards, door edge guards, etc. Armed with this information, we went to Don Ayers to see if they would match the deal.The offer that Don Ayers produced for the car was reasonable, but still thousands off from the offer of the other dealership. We filled them in on the price we had been quoted, but they saw no possible way to match it. The salesman told us they match any deal guaranteed, and if they can't match they pay $100. However, he said this had only been paid out once in the dealership's history. I invited him to speak with his manager about matching the price, gave him my cell phone number, and walked out of the dealership (because that's what you're supposed to do, right?).Our salesperson called us a few days later to let us know there was no way they could match the price. The Don Ayers salesperson was sure the price we were quoted was in error. I re-read the price to them and stated what accessories and options were included. I clarified that the price included the accessories and did not include tax or title. They concluded that there was no way they could beat it because it was "unreasonable." I asked about the $100, and they said if we actually purchase the car in Illinois, bring the invoice in and we could get the $100.We did end up purchasing in Illinois, and a few days later came to Don Ayers to claim the $100. The sales manager refused to give out the $100. He falsely claimed that he would have been able to match the price. He claimed that we had misrepresented the actual bottom line of the quote, and that was the reason he refused to match. This was demonstratively false, as we had the quote from Illinois in writing and had emailed a copy of it to the salesperson at the beginning of all this. He also claimed that the accessory package on our vehicle is not Honda certified and is cheap compared to what he would have installed, which is also false.I did not want to drive three hours (one direction) to purchase a car, but I did in order to save a few thousand dollars. I did so because Don Ayers forced my hand and would not work with me. They did not even provide a counter-offer, not once. If they had come even close, I would have considered buying with them to avoid the long trek. The $100 guarantee was offered up by the salesperson. I didn't even know about it until he mentioned it. Of course, when I tried to collect, the sales manager had the nerve to tell me I could have bought the car here in town for that price, which is a complete lie.Although this is the only Honda dealer in the area, with the availability of the Internet I encourage anyone interested in a Honda to e-mail around and see what other dealerships will do for you, as this experience with Don Ayers leads me to believe they are either completely dishonest or simply incompetent.
By: Kenny B.
NAPA Auto Parts - Macy's Auto Parts
I don't know what it is, but every time I call this place they act like I'm interrupting something far more important than helping a customer. Is it a requirement to work at Napa that you have to be an A-hole? I'm done, last straw, I'll never spend another dime at Napa, I'll order online & wait a week before I'll be treated like a chump again.
By: molonlabe
Fort Wayne Clutch
Terrible customer service.
By: g.ian92
Berger Auto Parts & Service
I come to Berger because of customer satisfaction. There are a lot of times they could have taken my money, but they're all about truth and honesty. For as long as they keep doing such a good job I will be recommending people to them.
By: basicben
Berger Auto Parts & Service
I appreciate the fact that the service was so quick. The people were very friendly.
By: mdotson6776
Berger Auto Parts & Service
No problems with Berger Auto. I always take my car here and they always fix it fast!
By: mike44578
Berger Auto Parts & Service
This place has always been great. They always provide excellent work.
Tips & Advices
Depending on the part and its overall quality, a good amount of money can be saved by purchasing aftermarket parts versus OEM parts. But aftermarket parts that are low in price might also be lower in quality and could do more harm than good to your car, or they may need to be replaced more frequently than a more expensive counterpart. This could lead to saving some money in the short term, but spending more than anticipated in the long term.
The type of tires being purchased is the most significant determinant of their price. SUV tires are more costly than average car tires. And high-performance tires are more costly than economy grade tires. On average, standard tires for an average-sized vehicle are around $100 per tire. Standard tires for an SUV are around $150 and pick-up truck tires are about $200 on average. Some dealers offer discounts if purchasing more than one tire.
Car inspections typically take about an hour. However the wait time can be longer depending on how busy the shop is. Call ahead for an appointment to avoid long wait times.
Depending on the manufacturer, certain aftermarket parts can be just as reliable as Original Equipment Manufacturer (OEM) parts. But one item within a vehicle, like oil filters for instance, could have multiple manufacturers and there could be inconsistencies in quality among them.
Costs of replacing a windshield can vary greatly depending on a variety of factors:
  • Vehicle make and model
  • How much of the cost insurance will cover
  • Whether the windshield installers come to your location or you bring the vehicle to them
  • Standard service costs of the windshield installers
Generally, newer and higher-end vehicles cost more to have their windshields replaced because certain manufacturers use modified or proprietary glass types.

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