11/13/2015Holland Limousine Service
I am writing a quick review on Holland from a recent visit to South Florida my family and I made a couple of weeks ago. In all, I reserved three separate transport needs with the company over a two week period and they handled all but one of them flawlessly. I would have given them a 5 star review if all three service dates were flawless. I would have given them a 2 for Holland blowing one of the service dates. But they gets solid 4.5 stars because the owner handled what could have been a lousy situation as professionally as possible. Let's start with the great: 2 of 3 visits (#1 FLL to Miami Beach and #3 MIA to FLL) went flawlessly. Driver was prompt, courteous, friendly, helpful and his SUV was pretty spotless. Another very positive thing to note was the booking with the owner, Hans. The information exchange was incredibly detailed and I thought the pricing was very fair. lastly, their driver in pick up #2 completely no showed. When I called the 800# early on a SUnday morning, the owner Hans picked up and spent the next 15 minute trying to figure out what happened. He was as apologetic and angry about the situation as I was (I am more calm a week later).The bad: obviously the missed pick up at my hotel for a flight. We did get their in time when hotel coordinate a cab for the five of us. If it were not for Hans' genuine concern and the fact that he cut the pick up #3 bill in half to compensate me for the missed pick up on #2, this Yelp would have been much worse (obviously). But given the super high quality experience I had with the initial set up, the follow-up and the exceptional driver (Paul from Chicago), Holland earned a 4 star from me. Too generous, maybe. But as I am also in the service business, I know that part of customer satisfaction excellence is recovery and Hans did just that.
Best limo service you can ask for it, thank you Millenium LimoMy name is Lisa Canejo. We spoke on the phone on Saturday 3/6, for the first time. We discussed a change of times for the limo pick-up and other matters. You were very gracious in giving me a better package than was previously quoted to me. I certainly appreciate that.You gave me Luis's cell phone number, as he was going to be the driver. The purpose of this email is to inform you that Luis was wonderful! He was professional, pleasant, polite, friendly, organized and made our two young girls (13) and my friend and I feel comfortable and welcomed.He called me early Sunday to verify all information, provided information to me so I could be organized for his arrival and then, as I asked, he called me a few minutes before he arrived at my house. I cannot more strongly suggest what a wonderful evening we all had. Much of that was due to the Taylor Swift concert, but much of that was due to Luis.When I said to you that you have my future business in our conversation Saturday (I was referred to you my party planner,) our interaction with Luis was so positive, that my statement has become even stronger.I know in business, from experience, that people frequently call or contact an owner of a company solely to complain. Therefore, I chose to write to provide you very positive feedback regarding one of your employees.
10/01/2015Holland Limousine Service
They are GREAT. Rented a 10-psg Chrysler 300 from them for a wedding recently, George (the driver) was very knowledgeable of the Ft Lauderdale area and got us to St Anthony's Catholic Church (a notoriously difficult church to navigate to) more than 30min prior to the start of the wedding! Due to unforeseen circumstances, we requested that they arrive early to the hotel for pickup less than 24hrs of the reservation and they said they would try their best. He was there at the time we requested and was very helpful with getting the wedding party into the clean-looking stretch Chrysler 300. He was very polite and amenable to our requests of music in the limo, helped out in directing wedding-goers at the church, and drove to/from the hotel to the church and place of photography without an issue. The rate is very good, especially compared to those other limo companies in S. Florida that charge you "gas fees" and "SPC" (which is actually not technically legal in the state of FL, I've found). They request a credit card when making the reservation to hold the reservation, but charge your card when your reservation is complete, so make sure you bring that CC to the wedding if you're using the limo for a wedding!
07/03/2015Holland Limousine Service
I can definitely say that they are very good!I rented a sedan with my coworkers for a night out in town and we had a very pleasant experience. I'm for South Florida and this is not my first time renting a limo for going out, but we had such a good experience. Since I was with my coworkers , I expected professionalism and it was more than I expected.We went to dinner first and then to a club, and the driver- Zlatko was on time, polite and it was very nice talking to him. I made the reservation over the phone couple of days prior to our pick up, it was all very well arranged. The rate I was given it was good, so I will be glad to ride with them again.
08/17/2015Holland Limousine Service
Great service! For starters, it was extremely easy to book with them, only a few minutes speaking with the owner directly and everything was good to go. I was picked up in a beautiful town car from the airport (which my flight was a little early but my driver was on it, and there waiting for me!) The customer service the driver provided was extraordinary, which is hard to come by in south Florida. I wish I could remember his name to refer him. I can honestly say I originally booked with them for the prices, since the other services were a lot pricier, but I would book with them regardless of price to assure service like that. Thanks for the trip!!
12/14/2015Holland Limousine Service
Holland Limo was awesome! I was a little worried because I hadn't heard back with a confirmation email, but when I landed in Miami, I had a text message waiting from the driver telling me where to meet him. The Suburban was awesome - roomy, comfortable, very clean. The drive had ice-cold bottled water waiting for each of us, and mints too! The driver was very professional, drove very safely, and made sure our arrival to Miami was awesome. Our trip was from Miami to Fort Lauderdale - the price of this trip was just slightly higher than a taxi, but a lot better in quality. I will use Holland every time I visit South Florida!
12/02/2015Holland Limousine Service
Weekend spa trip to Miami with my sister, but flying into and out of FLL. I decided to get a car service instead of dealing with a taxi. I looked online at several companies and got 4-5 quotes. Holland was definitely the cheapest and took credit cards. My flight was delayed 30 min, but Gary was waiting for me in a huge black SUV when I finally landed. Picked me up and took me straight down to Miami. Gary also picked me up when it was time to leave. Good price, on time, very friendly, great vehicles, and very professional. So definitely a good experience. Will definitely use them when I head back to South Florida.
05/12/2015Holland Limousine Service
We stayed at the Omni for 12 nights, making it our base for a holiday in Los Angeles. The room was very large, service excellent, and quiet every night. The valet parking worked very well, which is important since you will need a car to get around. Downtown FL is not that interesting in itself, but with a car, Omni was an excellent base for visiting all the major sights like Universal, Santa Monica Beach, and even a daytrip