Becks Furniture in Folsom, CA with Reviews - YP.com
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04/25/2017
By: Jacqui M.
Ashley HomeStore
I have to tell you . . .. . . we were told that we would have the new fabulous bed delivered today between 8 am and 12 noon.I have been in marketing and customer service most of my career, so I am a stickler for excellent customer service.The drivers called a bit before 8:00 to verify the address and that we were here. They arrived at 8:00 am. But wait, there is more!They arrived in a very large truck as these two, Eric and Santos, had 14 deliveries today. As it happens, it is a challenge to get a pickup around the corner to our drive at times. Santos driving and Eric guiding, they squeezed that rig through the corner and down the drive.They arrived with a smile and removed the old bed and set up the new system in no time flat. They removed all of the debris from the delivery and took it with them too!There are no words to express how delighted we are that Ashley took charge and stepped up their game in their warehouse and delivery department. A+++++! Now, they are going to be known for great customer service, not just from Million Dollar Michael Macy, but from the delivery team too!THANK YOU!

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