Christina Nguyen in Flowery Branch, GA with Reviews -
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By: Cynthia S.
Robson Crossing Family & Cosmetic Dentistry
I would recommend this practice to everyone!I must say the professionalism is outstanding. The girls were really sweet and took very good care of me.They were so helpful with confusing insurance and co-payments, they work exactly with the insurance contracted fees, no overcharges at all!! They have an excellent payment option though Care Credit. I was really glad to have someone who seemed to care about educating you. I was aiming to make a switch from a not so comfortable experience and I was really satisfied with the service! The doctor explain everything in a way that was understandable and precise. I would recommend this practice to everyone
By: sweetums19
Robson Crossing Family & Cosmetic Dentistry
This office is the absolute BEST!!! Everyone is so nice and go out of their way to make you feel comfortable! I would highly recommend this dentist and office to anyone!
Robson Crossing Family & Cosmetic Dentistry
First called because of pain in back tooth and another tooth that was chipped on side. Whole conversation with office clerk Roberta was all about the insurance. I have dental insurance with two plans and this dentist is on my network. So shouldn't have been that much of an issue. Got a little aggravated over that but made the appt anyway. Had xrays and was told tooth was infected and it was pulled. Was told I had to pay upfront for that even though I had insurance $221..and insurance would reimburse them and they would in turn refund me. Never happened. I paid even though I said I didn't understand why...isn't that the purpose of having insurance?? Called insurance co. and they told me I was overcharged for an extraction! At that time was given evaluation and needed to have root canal and crown and needed 2 more appts. totaling $2816. and had to pay upfront in the two appts. and they would reimburse me when they got payment from my insurance co. They won't make any kind of payment arrangements or help in anyway and had very nasty attitudes while insisting on full payment first. Had to leave appt. I am retired govt/military and would have appreciated a little help. They could care less. Called my insurance co. again and they called dentist office with what they were going to pay for all this but still got nowhere with Roberta or Tonya in office. And on top of all that these girls actually lied to my insurance co. after I told them I wasn't coming back and said that they WEREN'T making me pay up front!! I was absolutely amazed that a business like this can outright not tell the truth! If that were the case there wouldn't have been a problem, I wouldn't have had to walk out of there on the appt day to have this work done and there would absolutely be no issue and they would have had a lifelong customer!! By the way, they sent work I didn't yet have done to insurance co. and they were paid for it. I called my insurance and told them I never had that work done so they had to call office and dentist had to pay them back. To be fair, Dr. Nicola seemed to do good work. You decide but I don't recommend!!
By: Anthony O.
Robson Crossing Family & Cosmetic Dentistry
I felt nickel and dimed. I went for a deep cleaning among other items. I was told it Would take four visits to complete. Turned out i only needed 2 visits but was expected to pay for the other 2 visits that were not necessary. I could understand if there was material involved with my treatment but this was labor only. Since it took only 2 visits why should I pay for 4 ? Because they estimated wrong? The office manager was very rude and insisted that they charge by the "quad". Whatever, that's not what in was told. So by that theory it would by $900 for one visit which is ridiculous. Also as soon as you walk in they ask for payment. Not the end of the world but annoying. The dental assistant. was quite good. The dentist seemed fine but I collectively sent 2 minutes with her. The place is clean and the prices seem reasonable but I am going elsewhere.
By: stefan7
Robson Crossing Family & Cosmetic Dentistry
State-of-the-art dentistry with a personable, gentle and comfortable approach.
Tips & Advices
  • Pick Your Plan: Most people purchase three main varieties, usually through their employers.
    • An indemnity or fee-for-service plan means you'll have to pay for annual deductibles and co-insurance payments out of pocket.
    • A preferred provider organization is less costly, and you choose from a network of dentists. However, PPOs have some limitations and accompanying deductibles.
    • A dental health maintenance organization plan limits you to just a few choices of dentists, and one doctor handles all of your oral care needs. However, these HMO are usually much less costly.
  • PPO plans and dental HMOs work with only a select number of doctors. While that usually means fewer costs, it also means you have less choice in the dentist who can treat you Before purchasing the plan, you'll receive a list of dentists in each network. From there, you can then pick a plan with doctors who meet your standards and requirements.
  • When picking a plan, you need to look at just how much you'll pay for each and every service. For instance, some plans won't cover your fillings or X-rays, while others may charge more or less for a crown or tooth extraction. You don't want to be caught off-guard by unforeseen charges.
  • If you're truly comfortable with a dentist and you feel he or she can be an ally in your ongoing oral care regimen, then consider signing a plan to just keep that dentist available. That means potentially deal with costs and other insurance-related factors that you might have wanted to. If need be, you might be able to work with the dentist's office to address some of the plan-specific concerns.
  • Ask family, friends or colleagues for recommendations. They will be able to provide details about a dentist's demeanor, operating style and approach to patient care
  • Meet with any prospective dentists to ask about what treatments they perform most often, procedures they're not as familiar with, what accreditation they have or any organizations they belong to and how their offices handles insurance and payments.
  • Consider driving distance, location and office hours.
  • Check With Your State Board: The state board can outline what requirements your dentist must meet and offer information about any discrepancies in the their background and if he or she has faced any disciplinary actions.
  • Remember Your Angles - When brushing your teeth, always place the brush at a 45-degree angle..
  • Don't Forget the Tongue – Your tongue is the largest source of bacteria. Brush it front to back and don't forget the sides.
  • Floss Everyday - Each time you floss, have at least 18 inches of floss available. For optimal control, hold the floss between your thumbs and forefingers.
  • Watch What You Eat - Sugar, alcohol and coffee contain phosphorus. While some can prove beneficial, too much of this chemical can eat away at your teeth and gums.
  • Keep in Mind the Mouthwash - Mouthwash can be helpful if used to supplement proper brushing and flossing. Most mouthwash brands contain chlorine dioxide, a chemical that targets the majority of oral bacterial strains.
Yellow teeth are the result of a number of bad habits, mainly smoking, drinking too much coffee and improper nutrition. Many dentists will treat with a whitening procedure.
These painful bumps are the result of irritation to the soft tissue of your mouth. These sores can make brushing almost impossible. There are a number of different causes for sores, including anemia or a vitamin B-12 deficiency. Your doctor will have to examine the bump, find its cause and then develop a specific treatment plan, including the use of corticosteroids to reduce inflammation or antimicrobial mouthwash.

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