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By: kristinbooth
We liked the sales people we dealt with but when it came to delivery it was horrible. Not the specific drivers, they were fine. But, each time it was time for delivery we would get told it was on back order. We ordered a bench in mid-January and received it today, June 6, 2009. Then, when the delivery guy got here, he asked to use our phone to call in to his customer service station. Why don't they have cell phones or two way radios for their drivers. It was just odd that he walked in and asked to use our phone. The delivery guy was nice, but it's the company's delivery situations that we had a problem with.
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By: Matthew C.
Value City Furniture
I had a wonderful experience with the store associates and AcceptanceNow. Paul Schultz was helpful and quick in attempting the first loan and presenting other options. The i went to AcceptanceNow and Alex was very helpful in navigating the speed bumps that occured, going beyond what i initially expected. And when i came back in on the 11th i was helped by Jennifer and Mkayla whom helped me save an extra $100 on my purchase. I also had fun laughing and carrying on with both of these young women.

Just a moment...