If you are looking for an Artist who has the innate ability to match your extensions perfectly with your hair, creating a near flawless natural look, you have found her in KIM LAKE HAIR. I have had hair work performed in places all over the globe, and aside from not finding the custom quality and durability of extension work that Kim offerers, nearly EVERY artist i have come into contact with has complimented her work. There are periods of time where i have pushed my appointments to 6 months (not recommended) due to schedule issues and i can personally state that i have not even lost ONE adhesion....Kim clearly instructs one how to maintain and care for her work, so as to the above commentary of loosing extensions, i simply cannot understand this unless someone intentionally applied an adhesive/bond solvent and tried to remove them themselves, or is simply a neurotic picker (which can happen if your not used to them)..this loss is simply NOT possible with the glue Kim uses. Myself, i have had color touch ups in-between and STILL did not lose one extension, which entails harsh chemicals on the adhesive! As for the hair itself....no its not cheap . Good hair is not cheap...PERIOD. i buy Russian hair direct and it is VERY expensive and has NOTHING to do with Ms. Lake. As to the above review, i see someone wanting her to create a haute couture head on a WAl-Mart grooming budget. ~The outcome was predetermined. Quite frankly she should never have been in Kim's Chair, but being the nice and kind person that she is, Kim will try to accommodate nearly everyone and unfortunately at times to her own sacrifice. Perhaps it is KIM that needs to be a bit more selective as to her clientele (?)..... In short, i am a 5+ year hair extension client . I am able to offer a fair review. I would not trust my hair extensions to anyone else but Ms Lake unless forced due to time schedule. I hope this review assists you in make the right decision with you hair.