Olive Garden Italian Restaurant Locations & Hours Near Federal Way, WA - YP.com
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08/11/2017
By: Shadystar713 ..
Red Robin Gourmet Burgers
Every single time we go to this particular Red Robin, we usually get terrible service. It got to the point where we purposely drive out of town to a different location because of the terrible service. Most of the times when we go is not even that busy to even come close to excusing the poor service. We tried giving this place multiple chances, especially when we're short on time and can't go out of town for lunch. On my birthday, my mother and I were sitting in the bar for about 10 minutes. She made eye contact with a server several times, but they never came over to give us a menu or even acknowledge we were there by saying "I'll be with you shortly" or anything. We eventually walked out without being severed and had to rearrange our schedule so we could go to one of the good Red Robins. And no, it's not that we don't understand or that we don't know what it's like, because everyone in my family has worked in a dine-in restaurant. My mother manages a restaurant and has said that if she ever found out her employees treated customers that way, they would be fired on the spot (and yes, she has fired servers for terrible service that lead to walk outs). We never have these problems at other nearby locations like Renton, Tacoma or even Seattle on the pier (which have been busy when we were there without sacrificing service). It's always this one.I even tried to interview for a job here once when I first moved here. I was told for the second interview that I would be the first interviewed at 4 and out quickly, because I told them I had to be at another job at 5 and could not be late. The only reason I even agreed to the second interview on that day and time (they weren't flexible with interviews) was because I was told that I would be interviewed right away. I had to walk out of my interview before being seen by the manager. I understand they were busy with the dinner rush, but why would you even plan on having interviews around dinner rush?It appears the staff follows the lead of the management, and if this is their idea of running a business, then I wouldn't want to work there anyway. The really sad thing is that the assistant manager I talked to you at the first interview seen more competent than the actual store manager. Hopefully the manager learns how to fix this place or they hire someone who can really crack down on customer service being a higher priority. The only reason I even attempt to come back here is if I'm in a rush and really want Red Robin. The only advantage they have is the good food and the fact that there isn't no other Red Robin in Federal Way.
06/18/2017
By: Karen P.
Ram Restaurant & Brewery
Just ate there last night. Great service, and I loved the crab artichoke sandwich. Can't wait to go back. Wish I could get that sandwich in Kitsap County. House Chardonnay was good too.
07/07/2016
By: Brooke P.
Black Bear Diner
I love the service here it is great actually as I am telling u this I am at black bear right now I love the chocolate chip pancakes here my awesome waiter is Virginia she is the best I am the booth by the door in the back to another room my name is brooke and I wish I could have Virginia all the time thank u Virginia for the awesome service today.
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01/31/2016
By: Elizabeth B.
Red Robin Gourmet Burgers
Waited over hour to get into eat with a group of 12 we kept getting skipped over I personally think it's because the color of our skin. Grr so frustrating. Rude rude rude excuses excuses excuses. So anybody of color you may get skipped over ����
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05/10/2015
By: Lindy J.
Red Robin Gourmet Burgers
Horrible service and the food was small in portion..not cooked as we asked...terrible! what happened to this place?? I used to love it..now everyone tells me how bad it is..and I have found out for myself...so sad..
08/06/2014
By: Lauren S.
Pimienta Bistro & Bar
Do yourself a favor and take a trip to Pimienta. It's hidden behind a Brown Bear car wash but this hidden gem is worth every time of accidentally pulling into the wrong driveway. The food is always impeccable down to the last detail and the drinks are top notch. It is a bit pricey but that's because you're getting AMAZING food and supporting local business. Insider tip: keep an eye out on their Facebook page for their Tapas night !!
10/25/2013
By: bretsmom
Vince's Italian Restaurant & Pizzeria
My family and I love this place and location. The owner is superb and the service is always friendly and helpful. I always have trouble ordering because I like so much of their menu. We think this is a great place to eat and dine. We have been dining there for years and the food there is always excellent. Recommend!!
08/13/2013
By: mizzlane011
Black Bear Diner
I ate at this restaurant for the second time last weekend and it was the most horrible service ever. It took a very long time for our food to come which I understood since it was busy. However what made it the WORSE was what I ordered was UNDER COOKED. I ordered the Country Fried steak breakfast. After I got my food and started eating it I noticed that the texture of the meat was very soft and raw like. I started to look at it which was entirely pink underneath the breading! My boyfriend who was sitting across from the table even noticed it looked raw like too. So I finally got the attention of my waitress and manager. Both agreed it looked under cooked and the manager sent it back to the kitchen. Not one of them apologized, all they did was send it back to the kitchen. So I waited again and still nothing came back. At this point I wanted to leave because I was feeling nauseous from the thought of eating some raw meat. As the manager came by I asked for the check and boxes. He offered to give me new eggs/hash browns but I declined. He got the boxes right away however after another 15 mins no check came. My bf and I got up to head to the front desk since no check arrived. We decided to leave all our food at the table instead of keeping it. At the front desk the girl rang up our total and the manager came over again. I told him no one gave us our check all he said was I thought some one was going to bring it to you. I told him no one apologized for the food being under cooked and this was the worst service I've ever had. So all we paid for was my bf's meal and our drinks. This was his first time there and I was asking him for MONTHS to eat there since it looked like a nice place to eat. I will not be back again. It was the worst experience ever.
12/25/2012
By: dane.bergman
Ram Restaurant & Brewery
Very disappointed with the Federal Way location. Poor customer service. Worst experience I've ever had at a Ram tonight. I've eaten at at least 4 of the locations & the Federal Way one will never get another $ from me.

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