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01/26/2015
By: Tarynn G.
Barry's Performance
I left feeling very confident in my vehicle and well informed!After the "Check Engine" light appeared on my trailblazer, I had called several establishments. Barry's was referred to me by Ed's tires. A diagnostic costs $35, but is waived if the repairs exceed the $35 charge. There are shops that will charge a ridiculous amount for the diagnostic alone in addition to repairs and parts, etc. The mechanic, Chris, who worked on my vehicle also took the time to explain the code and it's function. Mine was an EVAP code that basically was triggered by running the engine while the gas cap was loose. Simple enough. Then he showed me how he ensured that everything was functioning correctly with the Emissions from the fuel by the stability of the pressure readings and the release process. I actually got to see for myself! This all took minutes. Then we address another issue that I had not originally come to shop, but figured that I'd have it looked at. Chris took his time to find out what was wrong with my horn (Which as quoted from other shops is a VERY EXPENSIVE repair). Chris discovered and fixed what was wrong with my horn all the while explaining what he was doing and why he was doing it and only charged me a small fraction of what it would have cost me at another shop.For the most part, Chris was very knowledgeable of his Craft and yet humble, not to mention the Integrity I witnessed from him. He would look up or ask questions in resolution of something he was unsure of or just didn't know. It was refreshing to me because he never left me uninformed. As a cherry on top of a well iced cake, he even fixed a very minor cosmetic issue at no cost to me. I will go back for my automotive needs and I would encourage others to check out Barry's Performance as well!
09/25/2014
By: Anita G.
LaFayette Ford Lincoln
This is my first review for Lafayette Ford/Lincoln as I had never been to this dealership for sales/service/parts. I happened upon a commercial for "TrueCar" and although the site showed NO "TrueCar" dealers in the area, I received a call from Lafayette Ford, from a gentleman named Darren Dennis. Darren is 1 of the most personable, energetic, and genuine "sales" persons (no pressure; did not feel like a car dealership!!!) I have ever dealt with in the car buying business. There were a few times I had to wait but that's to be expected, and Darren never gave up on trying to give me freshly baked Otis Spunkmeyer cookies, coffee, and water! When it was time to talk numbers, Darren introduced me to William, who saw that I was reading and asked if I was in a 4 year college. I answered yes and provided the required proof. I tell you, yesterday was my lucky day!!! Not only did I get the FMCC (Ford Motor Credit) rebate, I received additional incentive for being a f/t, 4 yr college student. The latter paid for the balance owed on my old vehicle that USAA declared a total loss. These guys truly impressed me as did a gentleman named Kenneth Merritt, whom I had a very pleasant conversation with during one of my idle times. I was just so impressed (as you can probably tell from the length of this review!) and could not stop smiling throughout the whole transaction; from START to FINISH!!!! If you're in the market, don't even think about going out of town thinking you'll get a better deal/price; Lafayette Ford/Lincoln is THE PLACE TO BE!!! Keep up the fantastic work Darren, William and Kenneth; I love my new "family"!!! :-)
04/26/2014
By: tessabaker313
Sears Auto Center
A few mnths agoi went to sears to gt a set of new tires. once i gt my tires on my car started having a whole set of new problems. As u cn imagine....i was very fustrated! I was very impressed with hw the entire team came together the resolve the issue as quickly as possible. Special thanks to the manager.....i cnt remember her name but shes a petite cocasion pretty lady. She actually test drove my truck herself. Special thanks to lusious...nt really sure if im spelling his name right...but hes a "bronco" like me. He kept me calm and happy. There was also a korean guy...forgot his name too...but he was awesome! Everyone pulled together as a team and made my long experience a good experience! Their where other people involved tht day i jst cnt remember everyones name. I wnt to say thank u thank u thank u!!!! U guys rock!!!! I ll be back soon for my oik change....Thanks guys
02/09/2014
By: Nm W.
Nathan's Auto Repair Inc
I don't TRUST any other mechanic with my vehicles...Nathan's Auto Repair is a gem of a business! They don't do transmissions or wheel alignments; all the rest...they are the best. I never go back to the dealership after purchasing a vehicle; Nathan is the only doctor my vehicle knows (if they could truly know). I have been going to Nathan for 23 years! I recommend him highly. He will not cheat you nor will he talk down or over your head. He will discuss your vehicle with you when you go to pick it it. AND, the receptionist, Hilly, is the best receptionist I have ever encountered in my adult life! She is extremely busy everyday but she maintains the most cheerful attitude at all times! But, I have never heard while in the shop or by ear anyone say anything bad about Nathan's Auto. BEST AUTO REPAIR BUSINESS OF ALL TIMES!
07/26/2013
By: edandelizabeth
Nathan's Auto Repair Inc
Nathan is one of the few true mechanics still standing. He can diagnose problems almost by ear. I had a 1962 VW that sat in a driveway for 10 years and he had it up and running in a day! I have sent many people his way and none was disappointed. A great family run business with a fantastic, quality, service.These are knowledgeable and experienced people who can repair any car or honestly advise you where to take your problem (like transmissions). Auto repair places are known to cheat folks so if you find a trustworthy and honest mechanic for all your needs, it is a blessing. Nathan's Auto is the place! Ask anyone who has ever been a customer there and they will tell you. It's a darn good idea to have an appointment because people who use Nathan's do not go elsewhere - ever.
09/20/2012
By: erica576
CarMax
I want to start by saying this adventure to Carmax started out not so great. After pcs ing here i needed a car immediately. My first day I was stuck with a guy who made me feel like a woman who knew nothing and would be easily manipulated. Luckily for me the next day the gentleman who I will leave unnamed was not scheduled to work so i was assigned a new salesperson. MARIA. What can i say about her. She was the most helpful, non pressuring salesperson I have ever dealt with. over the course of a few hours we looked at many vehicles until I found one I loved. At no point did she make me feel like I was wasting her time. She made the whole Carmax experience pleasant and worry free and I would highly recommend her to anyone looking to purchase a vehicle from carmax
03/24/2010
By: broncobabe
Nationwide Transmission
Talk about great service!! I researched Better Business Bureau (BBB) for repairs and found Nationwide Transmission. I made an appointment online and 10 minutes later, after store hours might I add, I received a phone call from the owner! I explained my situation and he went above and beyond to retrieve my vehicle. His transmission diagnostic test pinpointed where we needed to go. He does nothing without the consent of the customer after his FREE test. My money situation was the hold up on having my vehichle repaired and Blake explained he would do everything he could to help and that he did!! My car was fixed in no time and I cannot say enough how much I appreciated the great service! Thank you would be an understatement!
05/12/2013
By: mrsbrown9
CarMax
This was my first time buying a vehicle from Carmax and I have to say my experience was painless and quick. I purchased a 2013 Cadillac XTS. I worked with two of the most amazing individuals, Ontatio Brewington and Theresa Thomas. They kept me posted on the transfer of my vehicle, any questions that I had they answered, and they always returned my phone calls in a matter of seconds. I highly recommend both these individuals to anyone who is looking to buy a car from Carmax in Fayetteville, NC. Thank you Mr. Brewington and Miss Thomas for being a true representation of customer service.
08/11/2014
By: Tina M.
Tow-N-Go LLC
My and family and I were on our to Fayetteville from Raleigh to visit relatives for the weekend and our tire blew out. I called Tow and Go and another company in the same zip code to get a quote on loosening lug nuts on our tire so we could put the spare on. Tow-N-Go had the best price and were able to meet us sooner than the other company. It was a Saturday morning in the pouring rain. Julius came out and helped us with our issue with a smile and was very polite and professional and eager to do what he could to help us out. I would highly recommend this company hands down!
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05/31/2017
By: Jennifer S.
Graham Auto Service
Tom is a fantastic mechanic. He is the only person I go to. I always go to him for my oil changes and I'm in and out in a flash and the pricing is fantastic. I also love that I'm supporting a small business. I've gone to him to get my radiator fixed and he did it for much cheaper than anyone else around. I absolutely love this business. Before I started going here I dealt with a lot of mechanics trying to rip me off because I'm a female. Not Tom. Very kind and upstanding mechanic.
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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