South Imports in Fayetteville, GA with Reviews -
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By: Chris M.
NTB National Tire & Battery
Will NEVER go to this location again. Totally got ignored when I walked in the door. Did not even get a greeting, a "hello" or "I'll be with you as soon as I can". No one at the front counter and 3 people sitting in the main lobby area. Rodrick came out of the bay area and evidently had been helping a customer, and he continued to help her at the counter. I was standing RIGHT IN FRONT OF HIM, and I never got an acknowledgement that I was standing there. A gentleman came in behind me and waited a few minutes. After waiting a few minutes he walked up to the other side of the counter and proceeding to talk to Rodrick and ask him if they sold used tires there. He shucked and jived with Rodrick for a minute until he left. I am still standing there with NO ACKNOWLEDGEMENT! After he finished helping the initial customer, a woman that had been sitting off to the side in a chair came up to the counter and around me and he started talking to her. I don't know if her car was done and he was cashing her out or if she had just been waiting for help and sat down. In any case, again, NO ACKNOWLEDGEMENT that I was even there. I felt completely invisible. I had been standing direct center of the counter the whole time and not even a "Hello". In order to avoid a scene, I left. The more I thought about it, the madder I got, so I called back up there when I got home and got Rodrick on the phone after he picked up and put me on hold for 5 minutes. I proceeded to inform him of how horrible his customer service was and that I wanted to know who the manager was. He told me Ozzie, but then also told me HE was a manager too. What a joke ! He needs basic customer service training to learn first how to be a good employee, and then maybe later once he grasps that....a Manager. I will never come here again ! Learned my lesson. That's what you get I guess when Clayton County moves to Fayette !
By: Angel J.
Yorzit Auto
This dealership sales lemons, and blame you my daughter transmission went out in a month. Henry the owner promise her another car she hasn't received it, then he said he'll replace transmission haven't done that either!!! Please beware, my baby girl gave her last had just graduated high school and bought this car for college and he knew us well to do her like this just imagine what he would do to a stranger!!!!!
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By: Michelle H.
NTB National Tire & Battery
Months ago I would have rated this experience a 2 or less. Yet this past week I have had to have an issue with my tires that I purchased from NTB. The service was prompt and speedy. I will be back. They have treated my wife with respect and courtesy.
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By: Shannon J.
Acura & Honda Specialist of Ga
Rip off!!!! I wouldn't take my car there again. I asked them to tell me what was wrong with my car. After I was told a price. I called the dealership and it was cheaper I decided I didn't want the services. Then the front desk clerk said it will be a $98 dollars diagnosis charge because I didn't want to pay $559.00 the tax to get an idle replaced, gaskets, and air filter. I hadn't signed or wasn't informed of this charge up front. It was a different sign up when I left came back try they changed the board with prices everywhere. I was told they had me on camera telling me the prices. I asked to see it but then they couldn't show me. I'm a honest hard working person I pay my bills . Rip off
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By: Tiffany C.
Yorzit Auto
Mr.Henry is absolutely amazing! He goes above and beyond a usual salesman. He knows his cars, and he's very thorough. Working with him has been a great improvement!
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By: Ingrid A.
Smart's Auto Sales
Having same problems with both cars I purchased from this business and I am looking for others who has had the same experience my attorney said it will help so ed s I would like to speak with you too maybe we can help each other this has got to stop
By: Maggie R.
Pro Touch Auto
I was recommended by a church member from the car care team Saturday July 16th, 2016. I called Justin and made an appointment for Wednesday July 20th. I arrived and was greeted at the door. I was serviced and given a quote. They made me feel welcomed and I will be returning to them to finish the job. I recommend them to anyone who want honest loyal people to work on your car. Thanks a lot guys! Will tell everyone about my experience today!
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By: Ed S.
Smart's Auto Sales
Bought a vehicle & The owner Vince Smart falsified the mileage. I'm presently in court fighting the case. I'm not worried about it, because I have the carfax & a recorded conversations with him blaming someone else for the false mileage. But yet he won't give me my money back
By: Dee J.
Yorzit Auto
Sells bad cars and don't want to fix them nor make a solution.. Tell you one thing but do another they are not good people and very rude and disrespectful
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By: Armand C.
W And R Automotive
Bringing a vehicle to this shop has definitely become a regret, as it was dropped of early Nov 2015 and stayed inoperable even to Mar 2016. The only apparent reason the vehicle is inoperable is due to lack of labor - not getting around to it? Poor communication from owner/operators, and a lack of proper forms to document transactions all imply nonprofessional misconduct from this company. If you are in need of auto repair, please do not consider.
Tips & Advices
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill. The best way to combat these types of problems is getting a written estimate before work is done so you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage.
Yes. Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop.

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