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08/21/2013
By: tamara.r.burnett
Best Friends Animal Hospital & Pet Hotel
The vets and folks that work at Best Friends are some of the best I have ever seen. Our cat had a life-threatening illness and we were very unsure if he was going to make it. They gave us 60/40 odds for a recovery when we arrived and were diagnosed. This actually was not our current vet (who happened to be on vacation). We were given Best Friends as a recommendation. Long story-short... our cat is alive and healthy! If it would not have been for the exceptional staff, I don't think he would be with us. These people are not only kind, compassionate, and knowledgable, but COMPETENT!!!!! The vets gave me their personal cell numbers. They called and gave me daily updates. My two children and I were able to visit our cat during non-working hours. We became very aquainted with the staff and are super fond of all those working there... Special shout out to Dr. Hill-she is the bomb. This is the place to take your pets! The workers truly care and it shows.
08/22/2013
By: sonyaworley
Best Friends Animal Hospital & Pet Hotel
I have show dogs and I trust Dr Hokett and Dr. Hill with some very important surgeries doing surgical AI and C Sections on some of the top Bullmastiff and Bordeaux in the USA. I trust them with the health of all my dogs. The thing I like best about this clinic is they have such a heart for each and every animal and Dr. Hokett spends countless hrs and her own money not only helping with rescue and the animal shelter but also helping find loving forever homes for dogs and cats of all ages. She is compassionate and caring and knowledgeable. I wouldn't go any where else!
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08/26/2015
By: Marty R.
West Oaks Animal Hospital
Been a client since 2005. Love the staff as they are all so knowledgeable and want what's best for my pet as much as I do. They genuinely show their love toward my pet and take care for whatever situation it happens to be. I really do appreciate their follow up on my pet's progress when necessary. I love them because they "love" my pet!!
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08/20/2015
By: Glenda P.
West Oaks Animal Hospital
Can't say enough about West Oaks they always treat my animals like their own. They understand that these little animals are part of your family,not only do they hold your hand in difficult situations, they follow up to see how you are doing. These vets have a hearts of gold and always go the extra mile. God bless you and your team.
10/25/2014
By: Aaron S.
Cornerstone Animal Hospital
I've had two miniature poodles and both have been seen and cared for throughout their lives, from 10 weeks old to present -10 years ) old by Dr. Turner. If your pet means the world to you like mine do to me, you can place them in the very capable and caring hands of Dr Turner and his staff without any worry.
05/13/2011
By: irish15
West Oaks Animal Hospital
The clinic was clean and the staff was very nice. Their video really makes me feel comfortable about boarding our dog during our next vacation. Plus they offer grooming now!
02/06/2014
By: irish15
Best Friends Animal Hospital & Pet Hotel
Everyone at Best Friends have been very professional and always put our dogs 1st. Coconut & Zooey say "Thanks"
12/11/2014
By: Gale S.
Best Friends Animal Hospital & Pet Hotel
Great place to take your pets! Everyone is professional and loves the animals.
Tips & Advices
Most 24-hour clinics do not allow owners to stay with their pets overnight. However, many do have specific visiting hours or will let owners see their pets at any point during the day. In addition, owners can call most clinics at any time for an update on their pet's well being.
  • Important phone numbers, especially those of the the veterinary clinic, the animal hospital or emergency clinic, and the poison control center
  • A book detailing pet first-aid steps
  • Copy of medical records
  • Nylon leash
  • Muzzle (only use if pet is not vomiting and has no difficulty breathing)
  • Absorbent gauze
  • Nonlatex disposable gloves
  • Scissors
  • Tweezers
  • Nail clippers
  • Digital thermometer
  • Sterile saline solution
  • Hydrogen peroxide (to induce vomiting only at the recommendation of a veterinarian
  • Milk of magnesia (to absorb poison only at the recommendation of a veterinarian)
Find a 24-hour animal hospital that provides emergency services within your area. Keep the facility's contact information in a place that's easy to locate, such as the refrigerator, address book, or smartphone. Most veterinary clinics operate on standard business hours and are not equipped to handle emergencies.
Veterinary clinics operate on a smaller scale than animal hospitals. The latter are more likely open 24 hours and provide emergency services. The former generally operate on typical office hours and only perform wellness exams and minor surgeries. Veterinary clinics also do not generally perform laboratory tests on site.
The specifics vary depending on the type of visit. For a wellness exam, bring:
  • Medical records
  • The type or brand of food the pet eats
  • Medication (including flea, tick, and heartworm medication).
If the animal needs medical treatment, the following may be helpful depending on the situation:
  • Fresh stool sample
  • Vomit sample
  • Video of the pet engaging in abnormal behavior
  • Substance the pet may have ingested

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