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By: Kate C.
4 Corners Glass Inc
My insurance company had FCGR listed as a mobile service. When I called to make an appointment, they said they are not mobile, but they ended up picking up my car, taking it to their shop, and replacing my windshield. That is the good part. When the car was returned, the rear view mirror was loose and vibrated, when I drove. I called and they said I would have to bring it to their shop to have them shim it. They also claimed that it was like that when they picked up the car, which it was not. They said they would call me back in the next few days to arrange a time for me to come in, which was not possible with my schedule. They never called me back. My mechanic looked at the rearview mirror and said that the real problem was that it was installed too low on the windshield. That is the bad news and the poor customer service. I would not trust them to work on my car again.
Tips & Advices
If you have comprehensive coverage, some - if not all - of the windshield repair and replacement costs are covered by the insurance company. Check with your insurance company to inquire about what they are able to pay. It’s also important to consider the deductible. If the cost of the replacement/repair is greater than the current deductible, the insurance company can cover the difference. But if the repair costs are less than the deductible, you will have to pay the full cost out of pocket.
Generally, most professionals can install a new windshield in around one hour and can make repairs in less than 30 minutes.
Wait 24 hours before entering a car wash with a new or repaired windshield. The high water pressures and cleaning chemicals could damage the windshield adhesive.
Most professional installers advise waiting an hour before driving again with a new or repaired windshield.
The cost of replacing a windshield can vary even more than getting it repaired, because the vehicle’s make and model, not the severity of the crack/chip, determine costs. Newer and higher-end vehicles cost more to have their windshields replaced because certain manufacturers use modified or proprietary glass types.

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