Silk, A Bridal Boutique
5150 College Blvd Ste C, Farmington, NM 87402
9:00 am - 6:00 pm
- Mon - Sat
9:00 am - 6:00 pm
Jackie K's Wedding Florist and Floral Design: (505) 402-1013
Phone: (505) 402-1013
General InfoSilk, A Bridal Boutique; Locally Owned and Operated Silk is the exclusive retailer in New Mexico and Southern CO for several sought after designers, including Enzoani, Essense of Australia, Allure, Tony Bowls, Sherri Hill, Meg Jewelry, and many more! We are now booking appointments. If you would like to get in touch with us, please do so by visiting the "Contact Us" link through our Web site. Appointments are strongly recommended so we can be sure to give you 100% of the attention you need, however, we try our best to accommodate walk-ins. Plan on spending 1-2 hours in our boutique the day of your appointment. When you meet with a consultant at Silk, we will ask about your wedding day details, personal style, vision, and most importantly what you want your perfect dress to look like. You will receive unmatched customer service making your dress selection process fun and exciting! Silk will be the only store in the Four Corners to offer Tony Bowls...and his dress is on the cover! Let's just say the word "smokin" does not even begin to describe his gowns! Also, check out Jackie K's Wedding Florist and Floral Design.
Serving the Four Corners, NW New Mexico, NE Arizona, SW Colorado, SE Utah Areas
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8 dresses were ordered along with the bridal gown. The two attendants dresses were the wrong size, 5 of the bridesmaids dresses were the wrong size and all the bridesmaids dresses were the wrong color. All the dresses arrived 2 weeks later than promised. The staff measured the dresses for each girl and still got all the measurements wrong except for 1. When confronted with the problem, Silk refused to correct their mistakes. We requested either a refund or that Silk pay for the proper alterations. They refused. They gave us the impression that the wrong color and improper fit of the dresses was our fault. These are facts that can be proven by the 8 young ladies who are supposed to wear the dresses as well as the bride and other members of the family.
My name is D. Crawford, I am the brides grandmother and I personally witnessed the fitting of the dresses at the home of my granddaughter. I saw the swatches chosen and the color that was ordered. Silk will not issue an invoice, only a receipt for the purchase. It is my opinion that the facts originally placed on their computer as to the proper measurements, color or date of arrival will be altered in the favor of the company. Silk left the wedding a 2 week time limit to rectify their unprofessional negligence.
I have already booked an appointment to look at dresses for my upcoming wedding. Jackie, the owner, was really nice and told me she would contact me when the store opens in January. The location is great and the new building looks like it is going to be beautiful!
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